Continuous Improvement Warehouse Associate
Resume:
Onti Isaac
Independence, MO. *4050
*** -***-**** *****@*****.***
SUMMARY
People-oriented Team Builder with proven success in a corporate environment, with major strengths in personnel development, quality improvement, logistics and data analysis. Significant skills include project management, team building, building relationships and problem solving. Expertise with Microsoft Excel and PowerPoint. Effective leader with a unique ability to develop and motivate teams and achieve business objectives. A versatile professional who draws on a broad base of experience and knowledge to provide creative solutions to complex problems.
PROFESSIONAL EXPERIENCE
Neovia Logistics
Operations Supervisor May 2023-Present
Directed a team of 35 associates in a fast-paced dynamic environment. Directed workflow for optimum production. Reviewed and monitored standard operating procedures; completed monthly observations and recommended improvements to promote efficiency in distribution of products. Maintained attendance records while handling all disciplines. Ensured compliance with all company policies, procedures, safety rules, as well as all state and federal regulations. Monitored performance and productivity measures for the purpose of maximizing Operational excellence, which includes service, quality, and cost control. Responsible for planning, coordinating, facilitating and managing aspects of physical inventory. Responsible for training and staff development. Maintained a solid working relationship with both internal and external customers, associates, and field service representatives. Ensured efficient working operation of warehouse systems and processes.
Created reports to track and monitor associates daily performance and promote continuous improvement.
Awarded team on numerous occasions for continuous improvement, and volunteering for extra duties therein exceeding standard expectations.
Provided direction in discussing and creating development plans.
Ensured Kronos and Labor Management numbers are accurate and timely.
Supervised the preparation and performance of physical inventories.
Held staff accountable for conducting work in a safe manner, ensure that warehouse personnel
Had safe, efficient equipment to perform distribution functions and provide support for a culture that strives towards continuous improvement in Environmental Health and Safety.
Maintained a general responsibility of disciplinary processes in the area of counseling, oral and written warnings; ensuring a productive work environment in the warehouse operation
performance levels, balance the workload and perform the necessary job functions. Maintain attendance records while handling all discipline.
Created reports to track and monitor associates daily performance and promote continuous improvement.
Received Bronze Certification
Performed using a video observation program for associate feedback. I further utilized this program to video the best practices to serve as a training tool for all associates
McKesson, Operations Supervisor February 2019 – March 2022
Directed a team of 40 associates in a fast-paced dynamic environment. Directed workflow for optimum production. Reviewed and monitored standard operating procedures; completed monthly observations and recommended improvements to promote efficiency in distribution of products. Maintained attendance records while handling all disciplines. Ensured compliance with all company policies, procedures, safety rules, as well as all state and federal regulations. Monitored performance and productivity measures for the purpose of maximizing Operational excellence, which includes service, quality, and cost control. Responsible for planning, coordinating, facilitating and managing aspects of physical inventory. Responsible for training and staff development. Maintained a solid working relationship with both internal and external customers, associates, and field service representatives. Ensured efficient working operation of warehouse systems and processes.
Created reports to track and monitor associates daily performance and promote continuous improvement.
Awarded team on numerous occasions for continuous improvement, and volunteering for extra duties therein exceeding standard expectations.
Provided direction in discussing and creating development plans.
Ensured Kronos and Labor Management numbers are accurate and timely.
Supervised the preparation and performance of physical inventories.
Held staff accountable for conducting work in a safe manner, ensure that warehouse personnel
Had safe, efficient equipment to perform distribution functions and provide support for a culture that strives towards continuous improvement in Environmental Health and Safety.
Maintained a general responsibility of disciplinary processes in the area of counseling, oral and written warnings; ensuring a productive work environment in the warehouse operation
performance levels, balance the workload and perform the necessary job functions. Maintain attendance records while handling all discipline.
Created reports to track and monitor associates daily performance and promote continuous improvement.
Increased team’s production in four months from 81% to 129%.
Implemented process improvements reducing error rate from 5% to 1.5%/10K orders.
Performed using a video observation program for associate feedback. I further utilized this program to video the best practices to serve as a training tool for all associates.
Warehouse Lead August 2017 – September 2019
Train associates according to SOPs and perform monthly observations. Provide day-to-day tactical direction and guidance to the Warehouse Associates. Responsible for daily workloads. Assist with inventory procedures as requested. Required to comply and enforce all appropriate policies, procedures, safety rules and DEA regulations. Assist with coordinating workflow with other departments and make recommendations on process flow and efficiencies. Created database of daily MP errors. Developed a monthly recognition program focusing on the reduction of errors. Reduced errors from 4.34 errors per 10 thousand lines to 2.265. Developed the “tote to tote” study focusing on associate performance. Utilize AS400 to evaluate operation performance levels in each department and train supervisors and leads. Reduced expenses by implementing the “300 pick” concept. Collaborate daily with other departments regarding staffing shortages. Created RF training programs for new associates. Assisted in developing processes in the refrigerator focusing on the optimization of the associate’s performance. Helped develop and deliver the “We Are One” culture within the four departments on the night shift.
Warehouse Associate II January 2015 – August 2017
Performed picking medication orders, proficiently operating RF units, gaining knowledge about the functioning of these devices and the system in general. Trained and experienced on driving EPT units, forklifts and reach trucks. Promoted from Warehouse Associate I to Associate II after eight months of working in the warehouse, moved from manual pick to the fridge department. Performed at 150% of standard on a regular basis.
EDUCATION
Associate Degree in General Education Lakeland College
GED (1991)
SPECIAL SKILLS
Proficient in Microsoft Office Word, Excel, PowerPoint and other computing tools.
Knowledge about logistics, accounting and finance, optimization, planning, management of production and services processes, organization of work.
Good decision making and leadership
Working knowledge of ABC warehouse operations.
Strong organizational and attention to detail.
Received Bronze certification
Green Belt certification in Sigma
Logistics Knowledge
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