VICKI LARESE

352-***-****, adz339@r.postjobfree.com, Plant City, FL, 33565

SKILLS

• Data Entry

• Employee Supervision

• Inventory Control

• Compliance Monitoring

• Customer Service

• Bookkeeping

• Office Management

• Administrative Support

• Account Reconciliation

• Clerical Support

• Mail Handling

• Scheduling

• Conflict Management

• Office Administration

• Organizational Skills

• Report Writing

• Information Protection

• Database Administration

• Accounts Payable and Receivable

• Policy Implementation

• Training and Coaching

• Payroll Processing

• Strong Problem Solver

• Appointment Scheduling

PROFESSIONAL SUMMARY

Dependable and results-oriented individual with exceptional problem solving capabilities. Seeking a position in which I can use my extensive experience and adaptability to grow positively within a company.

Strong background in team leadership, customer service, Microsoft Office and interpersonal skills. Proven history of being an effective employee in each position previously held. Pursuing a role where hard work and dedication will be highly valued.

EXPERIENCE

Security Officer, Oct 2022 - Aug 2023

Publix, Lakeland, FL

Enforced all Publix security policies and procedures, detaining and questioning persons as required.

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• Worked with facility management in matters of safety, security and loss control. Maintain strict control of property access, material and truck traffic, observe persons and property on grounds, visitor control and complete necessary logs and incident reports. Complete other security duties as assigned.

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Bakery Clerk, May 2021 - Oct 2022

Publix, Lakeland, FL

Provided premier customer service, including greeting customers and answering their questions.

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Sold products by providing customers with information needed to make a produce- related decisions. Took special orders for customers in person or via phone and filled the same orders. Finished products (e.g. filled or iced donuts or pastries). Packaged, labeled and priced products for self-service.

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• Maintained and filled bakery trays, display cases and ingredient bins. Operated the scale and bread slicer. Assisted with unloading trucks and organized and restocked supplies.

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Followed the sanitation and safety guidelines. Assisted in cleaning duties and other duties as assigned. Maintained Publix's high standards for freshness and sanitation.

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Supervisory Transportation Security Officer, Sep 2003 - Jan 2021 Transportation Security Administration, Tampa, FL

Developed and provided the scheduling manager with staffing needs after reviewing checkpoints based on time and passenger counts for each flight.

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Consistently promoted the vision of Transportation Security Administration and exemplified the officer's importance to achieving the mission.

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Proactively worked with management to resolve staffing needs, coordinate shift selections, and deal with absenteeism.

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Provided officers with results of on-going observations and held team discussions focusing on continuous improvement opportunities.

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Promoted customer service focus, professional appearance, and the courteous execution of the screening process among the officers to minimize disruption.

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Administrative Assistant, Oct 1986 - May 1994

United States Army/E5/Honorable Discharge, Fort Jackson, SC

• Served as E5 administrative assistant during Operation Desert Shield/Desert Storm Perform functions including reviewing and editing correspondence prior to release and submission for signature.

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• Conducted periodic reviews of files to ensure proper filing of correspondence.

• Controlled the use of reproduction facilities and reviewed items to be reproduced. Planned and organized office operations including publications of administration forms and administration procedures.

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Analyzed internal processes, recommended and implemented procedural and policy changes to improve operations.

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• Supported workflow of daily administrative tasks to achieve targets and deadlines.

• Trained office staff in use of different equipment and software programs. EDUCATION

Certification: Essentials of Supervising Screening Operations Federal Law Enforcement Training Campus, Glynco, GA, August 2013 General

Pasco-Hernando Community College, Spring Hill, FL

Certification: Automated Bookkeeping

American Business Institute, Tampa, FL, November 1988

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