Customer Service High School
Resume:
M
Alejandra Melendrez
adz334@r.postjobfree.com
Compton, CA 90220
SUMMARY
experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced expediter and hostess
SKILLS
Dish Preparation
Order Verification
Food Handling
Surface Cleaning
Fine Dining
Sanitation
Food Presentation
Customer Service
Frying
Grilling
Food Handler Certification
ServSafe Certified
Restaurant Operations
EXPERIENCE
Cook
Santa Monica, CA
Bon Apptit Management/ Aug 2012 to Current
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Checked quality of ingredients before use in order to ensure freshness.
Ensured that all food was cooked at the correct temperature and stored correctly.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
Inspected kitchens for sanitary conditions before the start of each shift.
Organized storage areas for efficient usage of space.
Wrapped, dated and labeled food items in storage for safety and freshness.
Food Runner
Los Angeles, CA
Chili's Restaurant/ Sep 2012 to Sep 2016
Assisted servers in setting up tables for guests.
Organized food orders and ensured accuracy of items served to customers.
Delivered food to guests in a timely manner while following safety protocols.
Checked all dishes before delivering them to ensure quality standards were met.
Ensured that all orders were correct before leaving the kitchen area.
Replenished water glasses, bread baskets, condiments and other necessities during meal service.
Provided assistance with clearing plates from tables after meals were completed.
Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
Followed proper cash handling procedures when accepting payments from customers.
Memorized dining room floor plans and understood seat number system.
Assisted servers to optimize guest dining experience.
Shift Supervisor
Los Angeles, CA
HMS Host International/ Sep 2006 to Dec 2012
Provided on-the-job training to new staff members.
Ensured all safety and sanitation regulations were met throughout the shift.
Conducted weekly inventory of supplies, equipment, and food items.
Monitored staff performance to ensure quality standards were met.
Assigned tasks to team members based on their strengths and skill sets.
Resolved customer complaints in a timely manner.
Coordinated with other departments to ensure smooth workflow between shifts.
Communicated clearly with employees regarding job duties, expectations, and policies.
Investigated accidents or incidents occurring during shift hours.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
EDUCATION AND TRAINING
High School Diploma
Centennial High School Jun 2006
Compton, CA
Contact this candidate