Post Job Free

Resume

Sign in

Real Estate Customer Service

Location:
Topanga, CA
Posted:
October 02, 2023

Contact this candidate

Resume:

Los Angeles, CA *****

310-***-****

adz30v@r.postjobfree.com

linkedin.com/in/asset123cheryl williams

EXPERTISE

Asset Management

Residential/ Commercial Real Estate

Property Operations & Acquisition/ Construction

Sales & Marketing Plans

Business Development

Risk Management

Quality Improvement

Negotiation Strategy

Client Relations & Partnerships

Accounting & Investing

Market Research

Customer Service

Financial Performance

Accounting Principles & Financial Analysis

Vendor Engagement

Budget Development

Documentation & Reporting

Strong Organizational Skills

Teamwork & Collaboration

Excellent Communication Skills

EDUCATION 3.303

BA Economics, University of Southern California, Los Angeles, CA dual degree program

BA Journalism, University of Southern California, Los Angeles, CA

CERTIFICATION & LICENSES

Real Estate License State of California

TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Previous Roles: Asset Manager, Griffin Partners LLC, Beverly Hills, CA; Asset Manager, Beyond Shelter, Los Angeles, CA; Asset Manager, Aimco Capital, Los Angeles, CA

Cheryl L. Williams

Self-starter, driven Real Estate professional with 11+ years of leadership skills and hands-on managerial experience in for-profit and non-profit project management, marketing, business administration, strategic planning, and innovative paradigms to achieve maximum operational impact with minimum resource expenditures. Self-motivated role model with passion and enthusiasm, inspiring service excellence and integrity to realize the corporate vision. Flexible, adept problem solver with strong attention to detail skills and focus who can work independently on special assignments, identify trends, analyze data, and prepare technical reports that impact outcomes. Energetic, detail-oriented Project Specialist leveraging on team collaboration or partnership in a fast-paced environment to ensure projects are delivered on-time and within budgets by developing feasible schedules and maintenance of budget to achieve the objectives of the projects profitably. VAXed

PROFESSIONAL EXPERIENCE

Home Business neighborhood concierge 2/20-present

Membership Coordinator YMCA Pacific Palisades, CA 11/21 –present

Provide complete customer service to members, guests, and program participants, upholding Y standards, & training staff. Understand, participate, and promote Membership sales team.

Facility Coordinator, ISS Facility Services, Thousand Oaks, CA 9/2017- 01/2020

Supported the executive leadership in day-to-day operations and implemented responsive strategic initiatives or partnerships yielding to the facility’s long term growth and profitability.

Implemented best practices in performing duties to increase efficiency and productivity, which ultimately drove revenue growth for the company.

Provided administration support by attending meetings, monitoring contract milestones, and updating purchase orders with the Finance Team, ensuring execution of an efficient, united, and cohesive workflow collaboration strategy.

Assisted HR in organizing payroll and facilitating wages distribution for hourly staff.

Conducted inspections to determine project progress, ensuring compliance with health and safety regulatory policies, legal, and customer requirements.

Public Project Specialist, FEMA, Various Locations 10/2016 – 03/2018

Spearheaded strategic project planning operations, including estimating cost and materials, identifying teams, scheduling personnel, logistics, and establishing a project timeline.

Prepared Project Initiation documentation for management approval, ensuring completeness and compliance of requirements according to regulations.

Defined critical paths to set project milestones and monitor progress accurately.

Revised and updated project plans to reflect changes as agreed to by all parties.

Monitored actual expenditures to ensure project completion within budget.

Business Manager, Zamperini Field, Torrance, CA 04/2009 – 06/2015

Oversaw overall operations and maintenance of facilities, including buildings, airfield, and hangars. Supervised the leasing of 341+ hangers and ensured compliance of procedures with relevant industry standards on health and safety, including OSHA.

Spearheaded competitive contract and pricing negotiations with vendors to optimize cost-effective partnerships, business strategy, and market analysis.

Ensured fast resolution in addressing issues and concerns from tenants.

Performed administrative support tasks, including reviewing contract underwriting, informing clients on loan payments due, scheduling for operations crew, preparing status reports, and meeting with prospective tenants interested in leasing hangars.

Supervised financial transactions such as film and photoshoot estimates and billing, monitored budget expenditures, and approved pending payments.

Achieved and maintained full occupancy in city hangars, 96% of the time.



Contact this candidate