Ruthzaida Marlone Dave Jean-Louis

954-***-**** adz2zr@r.postjobfree.com

Objective

Motivated and dedicated professional with 4 years of experience as a Bar Attender and Server, seeking a challenging position in a dynamic restaurant environment. Offering exceptional customer service skills, a strong work ethic, and the ability to efficiently handle high-volume work.

Experience

Server Lallo's Lauder-hill, Florida 2019-2020

- Provide excellent customer service by promptly greeting guests, taking orders, and serving food and beverages

- Ensure an enjoyable dining experience by maintaining a clean and organized work area

- Collaborate with the kitchen staff to ensure timely and accurate order delivery

- Upsell menu items, specials, and beverages to enhance guest satisfaction and increase sales

- Handle cash and credit card transactions, ensuring accuracy and efficiency

- Assist with training new servers and ensuring adherence to company policies and procedures Bar Attender Lallo's Lauder- Hill, Florida 2020-2022

- Prepared and served a variety of alcoholic and non-alcoholic beverages to guests

- Maintained a well-stocked bar inventory and ensured cleanliness and organization at all times

- Interacted with customers, taking orders, and providing recommendations based on their preferences

- Created and executed specialty cocktails, showcasing creativity and knowledge of mixology

- Utilized efficient time management skills to handle multiple drink orders and maintain a fast-paced environment

- Assisted in opening and closing procedures, including cash handling and inventory management

Supervisor Lallo's Lauder-hill, Florida 2022-2023 Present

- Supervised a team of bartenders, servers, and other staff members, ensuring the smooth operation of the bar

- Responsible for scheduling shifts, coordinating breaks, and maintaining appropriate staffing levels

- Provided training and guidance to new employees, ensuring consistent and top-notch service

- Conducted regular performance evaluations and addressed any performance issues or conflicts

- Assisted with inventory management, ordering supplies, and ensuring accurate record-keeping Education

Bachelor of Science in Hospitality Management Ecole Hoteliere D'Haiti Port-au-Prince, Haiti 2018-2019

Skills

- Exceptional customer service skills

- Strong knowledge of cocktail preparation and mixology

- Ability to handle high-stress situations in a fast-paced environment

- Proficient in cash handling and point-of-sale systems

- Excellent communication and interpersonal skills

- Detail-oriented with a strong work ethic

- Ability to work independently and as part of a team

- Proficient in Microsoft Office Suite and POS software References

Jay Adrien Number 714-***-****