JOHN KENNARD
**** ****** ***** ****, ****** BEACH, SC 29579
Phone: 301-***-****
Email: ****.*********@*****.***
Objective
My main goal would be to find a company that can take the skills that I have and grow them.I want to be a valuable asset to what ever company that will take a chance on me. I will be a loyal and dedicated employee, that will do what it takes to make a company better. Ability Summary
Experienced working with multi-able computer systems at once Experienced working with multi-able computer monitors at once Typing
Verbal and written communication skills
Data accuracy and Data Entry skills
Analyzing documents
Employment History
02/2017 - 11/2022 Disclosure & Setup Desk / Adverse Action Desk HomeBridge Financial Services Inc, Iselin, NJ
Disclosure Desk:
- Communicated with internal associates
- maintained accurate information within company operational computer system
- reviewed documents within the companies document center meets Company, Government, and state guidelines
- Mailed or electronically sent out standard company and state documents to the clients within the 3-day window per government guidelines.
- Communicated with different departments when a discrepancy with documents and data within the computer system.
Setup Desk:
- reviewed and analyzed the Companies operational Computer system for 100% Accuracy
- Communicated with Title companies to order documents that are needed to close a home Mortgage loan
- Communicated and ordered appraisals
- Communicated with external clients employers to verify employment
- Researched through Google and government websites to make sure document accuracy Adverse Action desk:
Client decides to not move forward with a Mortgage, because of either being denied, property has issues, or the clients just doesn't want to move forward. There are government guidelines that have to be followed to remove a loan from your computer system.
- Communicated with Loan officer, Processor, or management to determine what caused the loan to be adverse.
- reviewed for accuracy within the system
- Sent the appropriate documents to the clients for there records
- removed the mortgage loan from the companies main operational computer system. 01/2012 - 02/2017 Champion & Processor
Prospect Mortgage, LLC, Columbia, MD
Processor:
- Written & Verbal communication with internal Clients and external Clients
- Analysis documents obtained from external clients to make sure the documents received met with Company, state, and government guidelines.
- Maintained Data accuracy within the company computer system
- Worked in a fast pace environment to make sure clients would close on time Champion:
- Received extra training with compliance department and training departments
- Communication was internal with different departments
- The reason for the Champion role was for the new operations' system that was added to the company. The company needed a go between with Certain issues within the system that needed to be fixed. Compliance department and training department was getting overloaded with calls. So they created and selected a group of 10 to 12 individuals to help.
- worked in multiple operational computer systems
- worked with more than one department at a time
- worked with training to determine if an employee needed more training Education History
Sport Management
Associate's Degree
University of Phoenix (Online), Frederick, MD
The classes I took:
Contemporary Business Communication, Critical Thinking, Research Writing, Algebra 1A & 1B, Cultural Diversity, Sport Management classes, and a few security classes. I have received an Associate of Arts degree. My GPA was 3.48. Earned 60 college credits. Honors & Activities
I have coached youth basketball for 3 years before I moved down to South Carolina in 2020. I also enjoy playing on a pool team. Additional Information
I have worked since I was 14 years old. I started working in the stockrooms for my father when he was a manager for a sporting goods company. I also did inventors for that company as well. I also worked in retail for 10 years before I started my career in the Mortgage lending arena. I have worked in mortgage lending for 20 plus years. I have worked in 10 different computer systems throughout the years. I enjoy working, but enjoy my time with my wife and 13-year-old son as well. I don't have a problem with change, I embrace it. When I work for a company I like to learn everything about that company and how it works. So I know what is needed from me. Detailed References
Joyce Dwyer, Operations Manager
HomeBridge (retired)
Abigail Kneidel, Disclosure Manager
HomeBridge
********@**********.***
Lori Burchfield, Divisional Ops Director
HomeBridge
***********@**********.***
Cyndi Barros