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Customer Service Assistant Manager

Location:
Mountain Home, AR
Posted:
October 01, 2023

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Resume:

Aimee Scobee

Looking for a new opportunity

Bull Shoals, AR 72619

*************@*****.***

+1-870-***-****

Would like to combine my skills from past work experience, find a great salary/pay, and experience new horizons.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Nanny/Babysitter

self-employed/ daughter - Bull Shoals, AR

January 2020 to Present

Currently care for my grandkids in there home due to resolved health issues. In return for daycare I am provided room and board.

• Provided children with a safe and nurturing home environment

• Responsible caregiver for preschool, school and toddler -aged Children

• Planned school drop off and pick up

• Planned and executed age appropriate activities for children

• Monitored and supervised children

• full-time nanny

• Managed dietary restrictions

CSR - Customer Service Representative

Pizza Hut - Mountain Home, ID

August 2018 to June 2019

Lead cashier as well as cleaning captain. Originally hired to serve, cash handling was intrusted to me. Worked most closing nights along with manager in a higher paid than most. I have alot of management experience was trained to be here as well and health care caused resignation

• Managed customer accounts

• Collected and documented orders

• Responded to inquiries and issues

• Responsible for troubleshooting applications

• Operated the cash register

• Performed customer service surveys

• Assisted customers with a warm and professional attitude

• Answered general questions

• Managed client records

• Answered calls from customers

• Assisted customers with a warm and professional attitude

• Assisted customers with questions

• Interacted with customers through live chat

• Kept records of customer complaints

Cashier/Customer Service

Pilot Flying J - Mountain Home, ID

January 2018 to June 2018

Lead in money handling as well as inventory and stocking. Was a well rounded and well paid employee who was trained in all areas of management including GM. Helped this store become #3 in the nation. We were dedicated as a team too above and beyond customer service. Worked with a high volume of money. Became familiar with a cash counter.

Assistant Manager

Denny's - Ontario, OR

April 2017 to November 2017

Was in charge of all restaurant operations including store money, as well as bar money as well as Oregon lottery monies. Lead all employees in a 30 employee operation which consisted of cooks, servers, Dishwashers, and outside vendors.

• Promoted to Assistant Manager after 6/2017

• Managed a group of team members, staff members, employees and associates

• Oversaw day to day restaurant and bar operations

• Maintained all operations within the restaurant and bar

• Upheld a high standard of customer service

• Performed official money count every night, shift and day Education

Some college in Psychology and Philosophy

Wichita State University - Wichita, KS

January 2015 to October 2016

College in Nursing

Butler Community College - El Dorado, KS

July 2001 to September 2001

Skills

• Childcare

• Meal Preparation

• Nannying

• Toddler Care

• Cashiering

• Caregiving

• Front Desk

• Time Management

• Math

• Microsoft Office (3 years)

• Computer literacy (10+ years)

• Infant care

• Organizational skills (10+ years)

• Cleaning

• First aid

• Special needs

• Preschool experience

• Daycare

• Customer service (10+ years)

• Cash handling (10+ years)

• Cooking

Certifications and Licenses

Driver's License

April 2021 to January 2025

Additional Information

Energetic and ready for a new opportunity.



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