Customer Service Sales Representative

REGGIE GOMEZ

Gonzales, LA *****

225-***-**** - ************@*****.***

PROFESSIONAL SUMMARY

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. SKILLS

e Solution Coordination © Analytical Problem Solver

© Time Management e Exceptional Customer Service

@ Verbal and Written Communication © Office Supplies and Inventory

© Sales and Negotiation © Documentation

© Client Retention * Cash Register Operations

© Expertise in Cold Calling © Shipping and receiving Work History

06/2021 to Current Inside Sales Representative

Jackson Supply Company ? 6735 Exchequer Dr Suite120 Baton Rouge LA 70809

© Answered customers? questions regarding products, prices, and availability.

© Met with customers to discuss and ascertain needs, tailor solutions and close deals.

© Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

© Developed, maintained and utilized diverse client base.

© Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

© Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

© Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

05/2019 to 01/2020 Inside Sales Representative

Noland Supply ~4515 Sherwood Common Blvd. Baton Rouge, LA 70816

© Answered customers? questions regarding products, prices, and availability.

© Met with customers to discuss and ascertain needs, tailor solutions and close deals.

e Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

© Developed, maintained and utilized diverse client base.

© Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

¢ Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

02/2009 to 05/2019 Delivery Driver

Johnstone Supply ? 11030 Coursey Boulevard Baton Rouge, LA 70816

© Minimized company liability and risks to loads by obeying traffic laws.

® Inspected and maintained delivery vehicles regularly to keep in safe working order.

© Loaded truck and properly secured items to prevent damage for deliveries.

© Completed on-time deliveries by choosing best and most efficient routes.

© Verified accuracy of all deliveries against order forms.

© Documented mileage, deliveries, pickups, customer issues and damages. 08/2006 to 02/2009 Physical Education Teacher

Faith Academy ? 10473 Airline Highway Gonzales, LA 70737

© Produced engaging lesson plans and activities to help students master learning objectives.

© Led exercises and physical activities to engage students and develop physical skills.

¢ Created and maintained safe and orderly classroom environment conducive to leaming.

Educated on health and wellness education to belp students incorporate in everyday life.

© Coached baseball, basketball and football

14/2001 to 12/2005 Owner

Officials Game Gear ? 11056 Airline Highway, Gonzales, LA 70737

© Managed day-to-day business operations.

© Managed purchasing, sales, and customer account operations efficiently.

¢ Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

© Negotiated price and service with customers and vendors for all their sport equipment, uniform, and referee apparel.

Fraucatian

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