Customer Service Social Media

Dante A. Villavicencio

** **** **** **. - *******, NJ 07013

Cell: 908-***-****, Email: adz2um@r.postjobfree.com

Objective

I work with initiative and dynamism. I can use my skills to benefit and enrich my knowledge, gain more responsibilities and experiences. Possesses excellent treat with people, communication, and customer service skills. Looking to grow in a team utilizing my experience and skills to help fulfill the duties that this position may require. Result-oriented and self-motivated professional with noted experience in working in retail, office setting as well as a transporter.

Skills

Focused self-started with attention to details;

Team Oriented but able to work independently, and able to multi-task.

Knowledge of Microsoft Word, Excel, Access and

Good with numbers and very organized person

Bilingual: Fluent Spanish, English.

Work Experience

Warehouse Supervisor 05/21 - Present

Reliant Ribbon Paterson, NJ

Forklift Driver

Load and Unload truck and trailers

Make sure locations are allocated with correct item

Entry new orders to the system to process

Packing

Responsible for supervising production for each picker

Responsible to prepare orders to Amazon

Shipping and Receiving supervisor

Laser Mill -Operator 03/09 – 05/21

RathGibson LLC. North Branch, NJ

Worked on high-speed Laser machine equipment and precision machinery.

Change and Setup Laser machine for production process by equipping it with the required tools and parts.

Processing and Precision Welding on Straight Lengths, Coils tubing and pipe.

Processing include Stainless Steel (316l, 304l, 825, 625, 2205, 19D and Titanium).

Made sure the products manufactured from the machine were of high quality; made adjustments to improve the quality when possible. Worked over-time to complete the production requirement of the clients.

Responsible for supervising production for accuracy in accordance to customer request and government regulations.

Monitored the machine regularly to avert preventable breakdowns, investigate possible problems and propose solutions

Manager Store 11/01 - 12/08

Millennium Telecard Paterson, NJ

Receiving and Send Money Transfers by Western Union

Suggested new products and services that increased earnings by 50%.

Maintaining an accurate accounting of accounts payable, accounts receivable, daily entries and reconciliations on Quickbooks system

Implement new marketing strategies to get more customers.

Responsible for performing the physical or administrative tasks supporting the shipping, receiving, storing, and distribution of materials, parts, supplies and equipment, rejecting unsatisfactory items where necessary.

Wrote and edited documents to keep staff and clients informed on policies and procedures.

Activation Line by contracts use PCC Software to T-Mobile.

Hardworking of running a successful retail store, including opening and closing procedures, merchandising and recruiting.

Education

Bachelor of Marketing and Finance 1995 - 2000

San Ignacio de Loyola University - Lima, Peru

Certificate of Successfully completion Truck Safety and Crane 09/15 (Exp. 3 Years)

Cintas - OSHA standard - North Branch, NJ

Certificate and successfully completed DuPont's S.T.O.P. 09/07 - 12/07

STOP For Each Other - North Branch, NJ

Dante Villavicencio

237 Lakeview Ave. Clifton NJ 07011 908-***-****, adz2um@r.postjobfree.com

February 08, 2016

Ms. Jane Cameron

Hiring Manager

ABC Company

410 Townsend St. 50

Orlando, FL 30012

Dear Ms. John Gamero:

This letter and enclosed resume is an application for the position of maintenance general service repair. I am responsible and energetic worker with middle range of general home maintenance and repair skills, can collaborate with a tam and produce quality work on tight deadlines. Excel at troubleshooting, problem solving, readily understanding instructions of a complicated nature, and responding to challenges with a "get the Job done " attitude in my notable skills include:

Knowledgeable with most machines and tools as far as operation and repair.

Ability to learn quickly the operation of new machines and work processes.

Knowledge of machine parts and adjustments.

Worked over-time to complete the production of management requirement and able to work in hard place environment.

I am a skilled user of MS Excel and Word. In addition, I am expert in maintaining marketing campaigns through social media.

I know every job is different and carries its own processes. But I believe that my skills can achieve the goal set by your management. I consider how important your business and my main goals is your total satisfaction in the shortest time possible.

Thank you for your time, consideration and opportunity.

Sincerely,

Dante Villavicencio

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