Laura Avila, MA

‘**** Coronado San Diego CA, ****4

C:619-***-****

‘wallita74@.gmai.com

Professional Summary

Energetic healthcare professional with 15 years of experience in the Medical Field, as a

Medical Assistant, Referrals Coordinator, Patient Access Rep, Utilization Management Coordinator.

‘Skills

* Bilingual English-Spanish, * Highly Dependable, Organized & hard worker.

* Medical Terminology. * Ability to work within a team.

* Positive & Professional Attitude. * Knowledge of Different Computer Programs/40wpm,

‘Answer, screen and direct phone calls into the correct department as needed, providing patients/clients with the information

requested following AIDET's five steps to achieve an Excellent Customer Service.

Front & back office, Family & Pediatrics experience. Vital signs, Chart documenting, administer Immunizations & TB skin

tests document appropriately, float, fills in for Phlebotomists as needed. Performed EKG, Nebulizer treatments, Snellen,

‘Audiogram as ordered by Physician,

Follow infection control/blood pathogen guidelines, check for removes outdated medications and supplies, sterilizing

instruments,

Data Entry, check elegiblity on Private insurances, Medi-cal, Medicare and Cal-Medi connect. Process referral request

“Approve or denied authorizations following the medical grid and guidelines.

Work Experience

Seripps Health Care: 10666 N Torrey Pines Rd La Jolla, CA 92037

858-***-**** Contact Supervisor Michelle Vanderwaall

Patient Services Rep from: 06/25/18-07/16/2021

Carelst Health Plan: 3131 Camino del Rio N San Diego, CA 92108

619-***-**** Contact Supervisor Debora Posse

lization Management Coordinator from: 01/28/2013-02/15/2017

Nationa Stores 2020 Piper Ranch Road San Diego CA, 92154

Routing Clerk Contact Supervisor Mary Pretty from from: 05/09/2012-01/23/2013

Rady Children’s Hospital: 6335 Keamy Villa Road San Diego CA, 92123

858-***-**** Contact Supervisor Alicia Kentzee.

Patient Access Rep from: 10/31/2005-04/19/2010

San Ysidro Health Center: 4004 Beyer Blvd San Ysidro CA, 92173

619-***-**** Contact Supervisor Margarita Espinoza.

Referrals Cletk from: 07/15/2003 - 07/28/2005

Medical Assistant from: 11/01/2001 -07/14/2003

Education

‘Graduated from: American Career College Jan-Sep 2000

4021 Rosewood Ave, Los Angeles, CA 90004

Contact this candidate