Lian M. Bagayaua

adz2ox@r.postjobfree.com

+971-**-***-****

Abu Dhabi, UAE

OBJECTIVE

Aspiring for a challenging position where I can contribute to the company’s growth and give tangible results. Wish to continuously learn and evolve as a professional, for the betterment of the organization and for self-development. PROFESSIONAL SYNOPSIS

● A self-driven and motivated professional with experience in Client Servicing, Customer Relationship Management and having good Administration Skills.

● Strong communication and relationship management skills.

● Enthusiastic individual with zeal to learn and excel a people’s person and an efficient team worker.

● Computer literate.

● Ability to coordinate and direct multiple tasks simultaneously.

● Ability to prioritize tasks.

CAREER HIGHLIGHTS

GREENLINE ELECTROMECHANICAL LLC – May 2022 – January 2023 Receptionist / Administrative Officer

• Excellent written and verbal communication skills.

• Proficiency in appointment scheduling and recordkeeping.

• Proficiency in Microsoft Office such as word, excel, outlook and power point, etc.

• Liaising with internal departments and communicating with the public.

• Ensure and maintain the reception area neat and tidy at all the times.

• Performing clerical duties, copying, printing, mailing, filing, scanning as required, opening and distributing incoming and outgoing mail and receive courier packages.

• Receives and forward all incoming and outgoing phone calls and responds to the caller’s inquiries, ensure that all calls forwarded to the appropriate person in an efficient and professional manner.

• Preparing monthly utility bills (Etisalat and ADDC Bill).

• Monitoring office supplies and ordering replacement. CREATIVE EDUCATION SERVICES – February 2021 – March 2022 Administrative Assistant cum Secretary

• Answer phone calls and redirect to appropriate person or take messages.

• Does doing letters, quotation, purchase orders, receiving and updating invoices.

• Monitor and update the list of receivables and payables.

• Assist Finance Manager and the team during month end in preparing cheques for monthly bills of Etisalat, ADDC, Monthly Rent, Petty Cash, Payroll and other Miscellaneous Expenses.

• Does doing accounting works (Bank Payment, Cash Receipt/Payment, Cheque Payment and Journal Entry) for School Fees (Tuition, Uniform, Registration and other Fees).

• In charge of depositing Management and Suppliers payments.

• Basic HR tasks (update and monitor employee and details and company documents for renewal).

• Maintain Petty Cash on a daily basis.

• Perform other administrative tasks to ensure the smooth and efficient running of the sector from an administrative perspective.

ALKALINE - ARCO ELECTROMECHANICAL LLC – January 2019 – October 2020 Receptionist / Administrative Officer

• Ensure and maintain the reception area neat and tidy at all the times.

• Performing clerical duties, copying, printing, mailing, filing, scanning as required, opening and distributing incoming and outgoing mail and receive courier packages.

• Receives and forward all incoming and outgoing phone calls and responds to the caller’s inquiries, ensure that all calls forwarded to the appropriate person in an efficient and professional manner.

• Assist Quantity Surveyor in calling, drafting and sending emails for the supplier’s, main-sub-contractors.

• Assist Accounts Department for providing responses to information requested by the supplier’s, main/sub- contractors.

• Assist HR department for collecting, checking and preparing monthly timesheet summary for head office and site staff/labors for signatories.

• Preparing monthly utility bills (Etisalat and ADDC Bill).

• Update contact and employee details (Passport, Visa and EID).

• Update database and other contact details/information of supplier’s, main/sub-contractors and clients.

• Monitoring site staff and laborers mobilization.

• Coordinate and scheduling appointment for General Manager, Operations Director and department Managers.

• Was responsible for re-ordering and maintaining all office supplies.

• Does doing company profile.

IDEA CRATES (ORANGE WHEELS) January 2017 to November 2019 Receptionist / Administrative Officer

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

• Direct visitors to the appropriate person and Play zone

• Provide basic and accurate information in-person and via phone/email

• Answering screening and forwarding incoming phone calls

• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

• Ensure timely and accurate customer service

• Troubleshoot emergencies

• Ensure proper mail distribution

• Ensure Cash tally with no shortage

• Counseling the parents & Kids

IDEA CRATES – May 2016 to December 2016

Play Counselor

• Entertaining the kids and helping them to enjoy the visit

• Ensuring Customer satisfaction with organization standard guidelines

• Taking counseling session of kids on behavioral traits

• Maintaining basic hygiene in the play area and back office

• Guiding parents on positive parenting

• Manage events like birthday parties and kids gathering parties Alson’s Trading Head Office - April 2015 to April 2016 Accounting Officer 2

Incharge of SSS Paa-ibig, Philhealth Division

● Updating and responsible for paying directly, monthly contribution & loans of Employees

Incharge of Land Transportation Office

● Responsible for renewal of company service of all branch and registration for the license of selected employees

Incharge for Bureau of Internal Revenue

● Responsible for monthly bills

Sanyo Philippines. Inc. - October 2007 to March 2015 Promo Supervisor

• Close monitoring of sales and inventory of all branches for consolidation

• Timely compliance for submission of reports to head office

• Ensuring timely delivery of goods to all branches

• Maintaining pending served or un served purchase order per branch

• Keeping records up to date of all defective unit per branch

• Updating customer complaints & queries for future reference ACADEMIC CREDENTIALS

Bachelor of Science in Commerce Major in Marketing University of Saint Anthony (USANT)

2003 – 2007

References Available Upon Request

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