Front Desk Administrative Officer
Resume:
Lian M. Bagayaua
**************@*****.***
Abu Dhabi, UAE
OBJECTIVE
Aspiring for a challenging position where I can contribute to the company’s growth and give tangible results. Wish to continuously learn and evolve as a professional, for the betterment of the organization and for self-development. PROFESSIONAL SYNOPSIS
● A self-driven and motivated professional with experience in Client Servicing, Customer Relationship Management and having good Administration Skills.
● Strong communication and relationship management skills.
● Enthusiastic individual with zeal to learn and excel a people’s person and an efficient team worker.
● Computer literate.
● Ability to coordinate and direct multiple tasks simultaneously.
● Ability to prioritize tasks.
CAREER HIGHLIGHTS
GREENLINE ELECTROMECHANICAL LLC – May 2022 – January 2023 Receptionist / Administrative Officer
• Excellent written and verbal communication skills.
• Proficiency in appointment scheduling and recordkeeping.
• Proficiency in Microsoft Office such as word, excel, outlook and power point, etc.
• Liaising with internal departments and communicating with the public.
• Ensure and maintain the reception area neat and tidy at all the times.
• Performing clerical duties, copying, printing, mailing, filing, scanning as required, opening and distributing incoming and outgoing mail and receive courier packages.
• Receives and forward all incoming and outgoing phone calls and responds to the caller’s inquiries, ensure that all calls forwarded to the appropriate person in an efficient and professional manner.
• Preparing monthly utility bills (Etisalat and ADDC Bill).
• Monitoring office supplies and ordering replacement. CREATIVE EDUCATION SERVICES – February 2021 – March 2022 Administrative Assistant cum Secretary
• Answer phone calls and redirect to appropriate person or take messages.
• Does doing letters, quotation, purchase orders, receiving and updating invoices.
• Monitor and update the list of receivables and payables.
• Assist Finance Manager and the team during month end in preparing cheques for monthly bills of Etisalat, ADDC, Monthly Rent, Petty Cash, Payroll and other Miscellaneous Expenses.
• Does doing accounting works (Bank Payment, Cash Receipt/Payment, Cheque Payment and Journal Entry) for School Fees (Tuition, Uniform, Registration and other Fees).
• In charge of depositing Management and Suppliers payments.
• Basic HR tasks (update and monitor employee and details and company documents for renewal).
• Maintain Petty Cash on a daily basis.
• Perform other administrative tasks to ensure the smooth and efficient running of the sector from an administrative perspective.
ALKALINE - ARCO ELECTROMECHANICAL LLC – January 2019 – October 2020 Receptionist / Administrative Officer
• Ensure and maintain the reception area neat and tidy at all the times.
• Performing clerical duties, copying, printing, mailing, filing, scanning as required, opening and distributing incoming and outgoing mail and receive courier packages.
• Receives and forward all incoming and outgoing phone calls and responds to the caller’s inquiries, ensure that all calls forwarded to the appropriate person in an efficient and professional manner.
• Assist Quantity Surveyor in calling, drafting and sending emails for the supplier’s, main-sub-contractors.
• Assist Accounts Department for providing responses to information requested by the supplier’s, main/sub- contractors.
• Assist HR department for collecting, checking and preparing monthly timesheet summary for head office and site staff/labors for signatories.
• Preparing monthly utility bills (Etisalat and ADDC Bill).
• Update contact and employee details (Passport, Visa and EID).
• Update database and other contact details/information of supplier’s, main/sub-contractors and clients.
• Monitoring site staff and laborers mobilization.
• Coordinate and scheduling appointment for General Manager, Operations Director and department Managers.
• Was responsible for re-ordering and maintaining all office supplies.
• Does doing company profile.
IDEA CRATES (ORANGE WHEELS) January 2017 to November 2019 Receptionist / Administrative Officer
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Direct visitors to the appropriate person and Play zone
• Provide basic and accurate information in-person and via phone/email
• Answering screening and forwarding incoming phone calls
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Ensure timely and accurate customer service
• Troubleshoot emergencies
• Ensure proper mail distribution
• Ensure Cash tally with no shortage
• Counseling the parents & Kids
IDEA CRATES – May 2016 to December 2016
Play Counselor
• Entertaining the kids and helping them to enjoy the visit
• Ensuring Customer satisfaction with organization standard guidelines
• Taking counseling session of kids on behavioral traits
• Maintaining basic hygiene in the play area and back office
• Guiding parents on positive parenting
• Manage events like birthday parties and kids gathering parties Alson’s Trading Head Office - April 2015 to April 2016 Accounting Officer 2
Incharge of SSS Paa-ibig, Philhealth Division
● Updating and responsible for paying directly, monthly contribution & loans of Employees
Incharge of Land Transportation Office
● Responsible for renewal of company service of all branch and registration for the license of selected employees
Incharge for Bureau of Internal Revenue
● Responsible for monthly bills
Sanyo Philippines. Inc. - October 2007 to March 2015 Promo Supervisor
• Close monitoring of sales and inventory of all branches for consolidation
• Timely compliance for submission of reports to head office
• Ensuring timely delivery of goods to all branches
• Maintaining pending served or un served purchase order per branch
• Keeping records up to date of all defective unit per branch
• Updating customer complaints & queries for future reference ACADEMIC CREDENTIALS
Bachelor of Science in Commerce Major in Marketing University of Saint Anthony (USANT)
2003 – 2007
References Available Upon Request
Contact this candidate