Data Entry Administrative Assistant
Resume:
Sylvester Marshall
OBJECTIVE
I am seeking a position, whereby, my
qualifications of business skills, background
experience and endless abilities, will be of
value to any organizational or business entity,
who might choose to hire me. I look forward,
in my efforts of continuing to learn and grow,
in pursuance of hope offering me new career
aspects and opportunities. I am sure that I
can be only an asset, in the mission and
service of carrying out the job duties, for
which any employer would expect, both
competently and professionally. I welcome
the chance of your company's consideration
to allow me to become
a valued member of your team organization.
I ask that I may bring my skills, experience
and qualifications to you, in my goals of
applying for the services as required, for
meeting and fulfilling your company's needs.
SUMMARY
Set-up/scheduled meetings and
appointments. Maintained customer service
standards / resident relations. Worked with
Provider and Member Services on IPA and
healthcare members’ issues. Provided
administration support in Workmans’
Compensation claims. Maintained renewal
data spreadsheets and logs. Maintained
mailing lists. Responded to inquiries.
Bookkeeping, reconciled bank and pledge
statements, handled accounts’ payables,
prepared deposits and 1099s; and maintained
office equipment. Answered phones,
received visitors, open/distributed mail.
EXPERIENCE
July 2022 – October 2022
Tesla (Fremont, CA, Production Division.) via
Manpower Employment Agency (Contract
Temp.), Assembler, Responsibilities: worked
on conveyor belt line of cars, assembled,
installed & connected unit parts, inputted
inserts, laid carpet, operated, hooked up
wiring, operated and swung, manipulated
control of above head motors, onto conveyor
belts for scanning and computer verification
determination of motor status (good or bad
motor decline or acceptance). Operated
robots' controls and computer sequences and
preparedness operational performance &
procedures.
February 2016 – December 2019
In-Home Support Services (Human Services
Div.), Elderly Care Provider, SF & Alameda
Counties, CA, Responsibilities: Provided In-
Home Care Support and Supervision, for
elderly client(s). Assisted in payment of bills,
running of errands, mobile transportation
carrier, typing of correspondence writing,
answering phone, facilitating
communications, in doctor patient
relationships, picking up and administering
prescriptions as prescribed, filling out forms,
on behalf of client(s). Handled bill payments,
keeping records of Expense Reports,
maintained Care Logs, typing of letters, forms
processing; banking processing of account(s).
Providing clerical administration as
necessary, for and as the provider caregiver,
in relationships to the Department of Aging,
SKILLS
Strong skills in Word Processing (Typing 65
wpm). MS Word, Word Perfect 6.1 Microsoft
Office, Microsoft Outlook, Microsoft Excel;
Familiarity with Access Program, ACT, Power
Point and the database systems, Lotus Notes;
Working knowledge of IBM PC, Macintosh
and other compatibles; Internet literate
accompanied with specialization, in the
practice of inquiry and in-depth research,
resulting and deriving to desired responding
information; Prerequisite skilled and
experienced, facilitated to grasp and learn
Quicken and other modern and/or advance
Software(s)/programs and operating systems.
EDUCATION
City College of San Francisco, San Francisco,
CA (AA Degree 1985), Associates Arts; Cal
State Hayward East Bay University, Hayward,
CA, Emphasis: Liberal Studies/Social Science
(continued Summer 1999); San Francisco
State University, San Francisco, CA (1/81 thru
6/83), Emphasis: Sociology /Political Science;
Lee Hecht Harrison & Associates, S.F., CA,
Emphasis: (1997) Managing Career
Transitions; Control Data Institute, S.F., CA
(4/86 thru 8/1986) Office Technology
(Graduate); Caltapult Performance Based
Training, S.F., CA (8/1997) Emphasis:
Microsoft Windows NT 4.0 Lotus Notes 4.5,
Microsoft Word.
per compliances implemented, in according
to their requirements. Excel documentation of
client services as monitored, regarding
logged monitoring information. Assistance in
Daily Living Activities, assistance with
mobility issues, nutrition monitoring,
administering medicines, assistance in
feeding, domestic services, such as cooking
and cleaning; and so forth.
May 2003 – August 2015 (August 2015 – June
2023)
Curtis Properties, Oakland, CA / G&Z
Property Management, Oakland, CA, Property
Manager/Resident Manager, Responsibilities:
Provided administrative support, in
management services to proprietorship(s)
owner(s) & management of commercial rental
property building. Operated, Management of
18-unit commercial building.
Screening/interviewing prospective
tenants,for Leasing & renting & marketing
units. Uploading rental information, onto
Craigslist/social media advertising.
Prepared/filed Court legal forms / Eviction
Notices, Writs, Summons & related document;
maintained record keeping of payments /
pending balance. Processed rent collections,
late fees, prepared bank deposits,
constructed/maintained computer database
files, monitored security cameras and
building. Issued keys, changed locks,
appliance repairs, painting / refurbishing of
units. Received and assisted vendors, phone
repair workers, cable installers, and so forth.
Provided janitorial & maintenance, recycling
materials, gardening & ground upkeep.
Page 2
Sylvester Marshall
Experience (Continued)
Curtis Properties/G&Z Property Mgmnt.
Maintained customer service standards / resident relations. Oversee rent collection, produced, issued receipts, closed & signed written lease, inspected/maintained facili9ty/ other duties as needed. Proven managerial leadership skills. Five plus years Property Manager experience, along with sales & marketing skills. Knowledge of property management software, Excel and Word.
November 2016 – January 2017
UPS, SSF, CA, Feeder Associate, (Seasonal Employment) Responsibilities: Assisted Sr. Dispatch Specialist(s), in Dispatch Feeder Dept., Responsibilities: providing administrative & clerical support. Processed phone inquiries. Data entry of inbound & outbound fleet arrivals & departures info; receiving/dispatching trailer loads information vs. UPS carrier distinction operational transporting. Performed duties included assigning trailers to drivers
& inputting info, into computer data entry system & time care processing. Inspection of trailers, in maintaining sticker & expiration compliance of DOT & code requirements. Checking trailer & volume forecasts & maintaining reports & databases for daily operations. Assigned trailers to bays & door docks, pads, pull through & other areas of plant facilities & referencing Northern CA UPS hub operations. Operated & carried out data entry commands
& communications, pertaining to shifters’ activations, control requests & related job code commands, relating to preloads; Twighlight & night/day shifts’ set-up of UPS operational preparations and functions.
April 2003 - April 2009
Church of the Advent, S.F., CA, (Non-Profit Organization), Administrative Assistant/Office Manager; Responsibilities: Provided administrative support to Rector & staff members. Formatted & prepared church bulletins, intercession lists’ schedules & announcements, of Sunday & Holy Day liturgies. Synchronized & composed data, from Music Directors & Altar Guild. Maintained parish directories & anniversary lists. Typed, distributed Treasurer's Reports, vestry minutes & other reports. Maintained mailing lists. Answered phones, received visitors, open/distributed mail. Responded to inquiries. Bookkeeping, reconciled bank & pledge statements, handled accounts’ payables, prepared deposits & 1099s & maintained office equipment. Coordinated & scheduled office volunteers. [July 2002-April 2003] Providence Foundation of S.F. (Non-Profit Organization), Executive Assistant; Monitored annual budget, analyses of expenditures. Assembled budget. Assisted with preparation of grant applications. Provided support to Executive Director, through ongoing budget review & analysis. Payroll banking. Prepared written reports. Produced statistical
& quantitative analyses. Directed phone calls. Prepared correspondence. Conducted studies. Researched & made estimates of revenue for budget year. Reviewed expenditures for programs. Prepared financial statements. Maintained confidentially. Collected data, record keeping. Excel, keyboarding; and so forth.
August 2000 - December 2001
Parsons Transportation Group, S.F., CA., Proposal Coordinator/Administrative Assistant, Responsibilities: Proposal Assistant, in the Business Development Dept. Worked with transportation project engineers, compiling, formatting proposal information, for bids
& presentations. Created tables/graphics. Formatted employee resumes into required DOT formats. Obtained & verified information. Proposal binding/reproduction. Provided administrative assistance to the VP of BD. Set-up/scheduled meetings & appointments. Served as line of contact for VP. Solicited potential business development contacts; processed expense accounts, created/updated reports, set-up conference/workshop events, wrote checks, typed correspondence, editing/revising & specifications. Updated contract specs; Dictaphone transcriptions, computer input, burned CDs, Fed X, made inquiries.
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