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Call Center Customer Service

Location:
Killeen, TX
Salary:
$30 or negotiable
Posted:
September 30, 2023

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Resume:

****- ****** ****** ***** *******

****- ****** *** ***** *****- pkg served taking orders ringing up customers

****-**** *****- *******

****- **** ** *** *** - Shift mgr managed a crew of employees in a fast paced busy restaurant ran drive thru oversee the cash flow food service

timers fryers grill

1996- Montgomery Wards- Dept store retail sales

1996- Hypermart- Cashier

1996- ATI Tech school - Computer Business

1997- Sitel- Call center outbound sales insurance

1998- Braums- Training shift mgr

1998- Budget Suites- Front Desk - check in and checkout guest answered phones made reservations

1999- AT&T Direct Tv- Inbound Tech Support assisted customers with troubleshooting their tv satellite equipment

2000- 2002-SBC Customer Sales & Service -Inboumd sales of CPE, Cellphones and products and assisted the customers for phone issues

2003- CitiGroup- inbound Credit card Collections set up payment for past due Accts stage 1-3 status

2004-2011- Self Employment Tax preparation (ERO)

2006- HR - Inbound call center Benefits Rep

2007-2012- University of Phoenix (online) Associates & Bachelors in Business Mgmt & Entrepreneurship

2007- Tx Dot ( contract) - Flagger for roadwork

2007-2008- Alltel - Sales of cellphones activations ran credit apps customer service set up plans assisted customers with issues

2009- 2010-Teleperformance- Call center Inbound for prepaid cards assist in questions usage balance and activations of benefits of coverage

2011- Pizza Hut - Hospitality greeter served customers

2022- Tech Serv Storm Services - Storm driver responsible to drive accessors to the locations and determine damages of the areas affected monitor lines down for safety concerns

2022- present Tech Serv Consulting & Training – Wire Down Guard assisting major utility providers in securing poles/wiring /trees that are down or lines down in the event of damages from storms that causes power outages/failures securing area or distances that keep the public safe from entering or exiting areas monitoring situations and evaluating potential damage caused by storms



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