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Human Resources Business Partner

Lexington, KY
September 30, 2023

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Randy Hatfield – over ** years HR Experience

**** ******** **. *********, ** 40513



Personable, dedicated, relatable Human Resources Professional with 20+ years of experience, focused on engaging and inspiring teams, promoting leadership, strategic planning and developing future leaders. My Predictive Index is a Collaborator.

I have a passion for storytelling by using people data, utilizing my extensive experience in legal compliance, recruiting, hiring/onboarding, benefits administration, training, progressive discipline, and terminations that will absolutely impact business outcomes while driving a positive culture.

Multi-State, Multi-Store experience

Supported business units in several different industries across multiple States: Healthcare/Pharmacy, Retail, Warehouse, Custodians, Grounds, Maintenance – some Union environments

Opened two inbound Pharmacy Benefit centers at CVS – high volume recruiting

Opened $300mm expansion at Red Stag – staffing/recruiting hourly to salary positions

Relatability: hourly employees to exempt employees up to Divisional VPs


Red Stag Fulfillment Knoxville, TN

Sr. HR Manager/Director, May 2022 – Present

Learn, anticipate, and quickly become embedded with the eCommerce business as a trusted business leader and advisor broadly.

Opening a $300 mm facility - Partner with current business leaders to drive people discussions and execute people plans across workforce design and planning, business development and improvement, talent succession, compensation planning, employee engagement, performance management and coaching.

Develop collaborative, influential internal and external relationships with people leaders as well as other critical stakeholders to gather information, feedback, support, and necessary resources to develop and execute ER strategies and programs.

Collaborate closely with stakeholders as a thought leader, change agent, and solutions focused partner. Exercise sound judgment in support of business decisions as this new facility is being opened.

Build and foster an inclusive and diverse culture aligned with Red Stag’s vision, mission, and values.

Compass Group/SSC Knoxville, TN (based in Knoxville, traveled multiple States)

Field Human Resources Business Partner June 2019 – May 2022

Influence a tenured Executive Operations team through relationship building, delivering impact, and leveraging my experience to solve critical business problems and complex challenges.

Partner with the field operations to build strategic plans regarding talent and the most effective placement to drive business outcomes.

Provide strategic and tactical HR support to my assigned accounts across the US.

Use HR people data and analytics to assist business leaders in their day-to-day operations that would positively impact the overall business.

Influence business leaders using best practices that build and continue an engaging environment for all employees.

Develop key performance indicators that builds manager capacity to advance their operational knowledge.

CVS Health Knoxville, TN (based in Knoxville, traveled multiple States)

Sr. Advisor, Human Resources March 2002 – June 2019

Develop divisional people strategies and align, build, and execute the strategies to address the current and future direction of the business.

Champion a change capable organization that helps colleagues to thrive in a constantly changing environment.

Provide thought partnership to Talent Development Business Partner and HR Director on talent mobility and development.

Sustains leader focus on engagement of colleagues; recognizes trends; designs and implements solutions.

Facilitates dialogue and discussion to align others on values and encourage collaboration.

Provide clear and effective counsel to management on all HR issues, including performance feedback, progressive discipline, and employment law.

Partner with field manages to ensure performance management compensation plans are administered that is consistent with business and organization goals.


WVU Tech,

Bachelor of Science, Management Information Systems, 1994


Currently serve on the United Way board of Monroe County

Current Diplomat for the Monroe County Chamber of Commerce

Started a fundraising campaign, Turning Leaf Tour - 100% supports Casting for Recovery in East TN


Impact and Influence

Facilitates a Growth Mindset

Engages and Inspires Teams

Talent Development

Strong Written and Verbal Communication

Cultural Influence

Employment Law


Strategic Planning

Performance Feedback

Project Development

Data and Analytics

Solution Implementation


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