Amy Bigby

Oklahoma City, OK *****

adz2j3@r.postjobfree.com

405-***-****

Experienced office professional with exceptional communication skills seeking an Executive Assistant position to leverage expertise and contribute to company success through problem-solving, leadership, and proficiency in administrative tasks. Eager to utilize skills and acquire further experience in a dynamic environment focused on productivity enhancement.

Professional Skills: Ability to problem solve and develop ideas giving a strong commitment to the interests of company and client, Effective Leadership; Proficient with Microsoft Office Suite (IE: Spreadsheets, Data Entry, Invoicing,10-Key, Access Database).

Lead Account Receivables

Oklahoma Environmental Management Authority (OEMA) (March 2022 – September 2023) Contract - Express Employment Professionals

● Efficiently managed daily routes through an integrated map system using Scale Pak software.

● Reconciled credit card transactions between Elavon and Soft Pak platforms, ensuring accuracy and consistency.

● Successfully handled remote banking tasks, maintaining secure financial operations.

● Demonstrated proficiency in creating, managing, and maintaining agreements for short-term, prepaid services.

● Conducted Collections activities, including coordinating with attorneys when necessary.

● Maintained accurate financial records and generated comprehensive reports for management review.

● Verified deposits, reconciled accounts, and managed spreadsheets and journal entries.

● Demonstrated strong communication skills while liaising with customers regarding billing inquiries and updates.

● Handled check deposits, Excel spreadsheets, and Word documents with precision. Accomplishments:

● Meticulously processed monthly billing for statements, invoices, and past-due accounts across a diverse clientele of 2000 individual customers, 6 municipal accounts, and corporations with specialized container needs.

● Elevated the Accounts Receivable function by significantly reducing the Aged Trial Balance totals:

● Reduced Hauling Accounts aged balances to below 3% in two months.

● Minimized Scale Accounts aged balances to a mere 0.2% within the same period.

● Expertly identified and resolved issues with irregular pricing on active accounts, showcasing a proactive approach to problem-solving.

● Effectively updated contact information for collection parties, ensuring communication and debt recovery efforts.

● Implemented certified mail procedures for communication before considering further involvement of attorneys. Box Office Associate, Oklahoma Van Gough Exhibition Lighthouse Immersive Canada (December 2022 – January 2023) 6 Week Contract – Express Employment Professionals

● Operations included ticketing system Universe, payment platform Square, communication Slack.

● Provided problem resolutions with seating in the time given.

● Aided guest with the transfer of ticket times or upsell to maximize Revenue when proper. Key Account Manager, Benefits Specialist

Precision Administrators Inc. dba PAI, Inc. (May 2022 – August 2022) Contract – Express Employment Professionals

● Validate the information on all medical claims, new hires, terminations received and follow-up on lapsed claims. Manage the incoming and outgoing emails re-confirming and assuring the flow of documents for all transactions processed and registered.

● Manage production development from inception through product completion for new enrollment program packets have been completed by employees authorized to obtain. Monitor development timelines to ensure that all projects stay on tract.

Executive Assistant

Legislature Branch of the Cheyenne Arapaho Indian Tribe (August 2021 - January 2022)

● Assisted with various daily office duties and reconciled daily department transactions.

● Helped in the planning, developing, and managing multiple events.

● Specifically assigned to develop a voter registration spreadsheet for the primary address list of tribal members. If any are returned, responsible for researching those members and notifying all other branches with updated contact information.

Family Caregiver

Estate of Uncle, deceased, Mother-In-Law Brain Aneurysm (June 2019 – August 2021) and Grandmother Double Knee Replacement (September 2022 – November 2022)

● Provided compassionate care and support to a couple of family members, managing their daily needs and ensuring their well-being. Administered medication and monitored health conditions, collaborating with medical professionals to ensure effective care.

● Managed household tasks, including scheduling appointments, organizing medications, and coordinating medical transportation. Demonstrated effective communication skills while consulting with medical professionals, family members, and other caregivers.

● Adapted quickly to changing situations and needs, highlighting flexibility and problem-solving abilities.

● Offered emotional support and companionship, contributing to a positive and nurturing atmosphere. Independent Contractor - Landman

List of Brokers and Company information upon request (April 2014 – May 2019)

● Ran title research from courthouses, government databases of records, imaged document and oil & gas conservation websites throughout Oklahoma, New Mexico, Wyoming, Louisiana, Arkansas, Kansas, and Colorado. Compiled and/or examined records of ownership for client's acquisitions.

● Worked with upper management to place guidelines, set up procedures and formatted templates used to produce reports for various title projects: Rights-of-way and Easement Acquisitions; Site Acquisitions; Well Trades.

● Prepared and maintained Respondent Lists for Oklahoma Corporate Commission filings, Title Certificates and Leasehold Recaps.

Education

Associate in Business Mangement

GPA 3.40 OSU - OKC Aug 2003 to May 2005

Certified Associate in Project Management (CAPM)

Online studies currently attending, self-paced classes’.

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