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Call Center Customer Service

Location:
Salt Lake City, UT
Salary:
3500
Posted:
September 30, 2023

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Resume:

Sonia James

*** ***** **** ****** ***.***

Salt Lake City Utah 84103

801-***-****

adz2ht@r.postjobfree.com

OBJECTIVE

Seeking a position where I can remotely work from home/online and use my management skills, customer service skills, and phone skills in a way that I can contribute to your company.

EDUCATION —

EXPERIENCE

UCLA

7/16/2010-09/01/2023

Director • Founder • Columbus Adult Education Center

06/1/2002-06/18/2010

Manager • trainer • US Healthcare call center

1/20/1998-2002

Accountant • • Global Mortgage

KEY SKILLS —

COMMUNICATION

Communication skills: speaking and presentations, personal skills, listening skills, communicating with empathy, providing and accepting feedback, teamwork, collaboration group skills, phone skills, call center experience, written skills, persuasive skills, and working with other.

LEADERSHIP

Founder of Columbus Adult Education Center (CAEC) 501c3. Currently serve as a Board member for CAEC. I have a master’s degree in accounting and have worked as a manager for Hertz in fleet management for many years and for US Healthcare as Manager and trainer. I was involved in the 2002 Winter Olympics Salt Lake City UT as the head of the Cultural Ethnic Village. I also was the co-author of the Hate Crime Bill for the City of Sandy, UT. I have served 7 years as an Inner-City missionary for The Church of Jesus Christ of Latter-Day Saints at the Columbus Branch (Refugees from Myanmar) in the South Salt Lake City Stake. I am currently serving a full-time mission in the Utah Salt Lake City Headquarters Mission in the Discovery Zone at Family Search.

REFERENCES

[Available upon request.]



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