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Public Health Customer Service

Location:
Atlanta, GA
Posted:
September 30, 2023

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Resume:

Asha Springer

**** ****** ***** *******, ** *****

adz2hn@r.postjobfree.com

As

Objective

To secure a position utilizing my background in the analysis, research, and information management.

Summary

Experience in information management in public and government agencies. Remarkable customer service skills with the ability to build solid working relationships between scientists, staff and internal and external partners.

Experience

Public Health Analyst, SeKoN/CDC

Georgia, 2021-2022

Reviewed appropriate literature sources to implement registry coding, weighed the probable approaches according to departmental procedures and provided recommendations to high-level workgroups in Division of HIV Prevention/Research, Synthesis, and Translation Team (DHP/RSTT).

Performed special assignments, which included developing an end-user product documentation in an agile environment while meeting 100% of team deadlines.

Coordinated and assisted with managing a wide variety qualitative and quantitative public health research activities

Assisted with study reports and knowledge management, including, but not limited to, SOPs, DHP/RSTT Registry and Scope coding, compiling edits and revisions, and coordinating publication revision reconciliations.

Collaborated with multidisciplinary teams of behavioral health scientist, researchers, statisticians, and programmers to support behavioral health research mission

Provided analytical support as requested by the DHP/RSTT team with respect to methods, practices, and techniques of policy development and public health projects and resources

Sr. Public Health Analyst, GDIT/CDC

Georgia, 2020-2021

Researched existing medical vocabulary and terminology options that could be used to support data elements in the Message Mapping Guides.

Applied Standards Developing Organizations (SDOs) to standardize data elements and values beneficial to other users outside of public health.

Identified and developed vocabulary options for harmonizing similar data elements across national notifiable conditions/diseases.

Advised CDC program staff (DHISS) in terms of how best to harmonize and standardize data elements across national notifiable conditions.

Interacted with CDC programs and partners to maintain standardized vocabulary content needed for electronic messages and systems.

Analyzed and mapped new vocabulary in message mapping guides to legacy data elements( HL7,MMR).

Online Map Quality Analyst, LionBridge Global Business

Georgia, 2019- 2020

Researched and applied written guidelines on how to complete the work.

Mastery of online evaluation to demonstrate capability. Completion of online mapping and routing related tasks. Utilized research, using online tools to investigate geographic accuracy of queries.

4th Grade Teacher (PK-5), Dekalb County Public Schools

Decatur, GA - 2015- 2019

Provided full-time classroom instruction at assigned elementary school. Additional responsibilities included a variety of analysis and evaluations of student needs and progress. Assisted other teachers, tutor/mentoring students, administering tests, and other related tasks and functions.

Health Physicist, Georgetown University Medical Center

Washington, DC — 2011-2013

Maintained up-to-date knowledge of state and federal regulations with regard to ionizing radiation relating to an academic and medical environment.

Researched proposed standards and regulations to inform management of pending changes.

Performed literature searches and review of periodicals on current radiation safety issues.

Responsible for specific program elements with oversight of X-ray Safety Programs including training and hazard evaluation process.

Performed and documented radiation protection walkthroughs, assessments, surveys, and inspections.

Conducted periodic inspections on radiation-producing devices and research laboratories to ensure compliance with DC Department of Health and US Nuclear Regulatory Commission (USNRC) standards.

Performed radiological safety evaluations and assessments, program elements include radiation safety for X-ray radiation safety, research and clinical use of radionuclides, radiation dose, and risk assessment, emergency preparedness/response, and recordkeeping.

Health Physicist, SRA International/ Center for Disease Control

Cincinnati, OH — 2009-2010

Performed complex Radiological Dose Reconstructions along with utilizing ICD-9/CPT codes in support of the Department of Energy Worker Compensation Program under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA).

Health Information Consultant, Lexicode Corporation

Aiken SC, 1999- 2001

Used ICD 9/CPT system to code patient information for preexisting conditions.

Selected the correct procedure codes for patient care. Worked with healthcare providers and billing services. Facilitated ROI and other medical facility records.

Pharmacy Technician, REVCO/CVS Pharmacy (Fortune 500 retail pharmacy chain), Monticello, FL 8/95 to 10/97

Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.

Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.

Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.

Education

University of Cincinnati, Cincinnati OH

Masters Health Physics

Florida A&M University, Tallahassee, FL

Bachelors Health Information Management

Skills

●Exceptional written and verbal communication skills

●Familiar with MS Office, Infinite Campus and SharePoint

●OS and PC fluency

●Prescription Processing

●Pharmaceutical Calculations

●Medical & Pharmaceutical Terminology

●Drug Classifications & Safety

References

Available upon request.



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