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Follow Up Customer Service

Giza, Egypt
September 30, 2023

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Abdulfatah Mohamed

** ** *****

Algeza city - Egypt



Languages : English (basic)

Computer skills : Word, Access, Excel, PowerPoint, Simple Comptable WORK EXPERIENCE

2012-2023 Director of Operations

ATC. Abiat treding center.(Egypt)

• In sanitary ware field (Egypt) Preparing plans and sales programs, following up on their implementation and achieving the set goals

• Follow up the sales and marketing teams and solve problems facing achieving the required work and solving customer problems

• Working with various departments and coordinating with them to ensure the proper conduct of business.

• Follow-up accounts of customers and suppliers, incoming and outgoing shipments, and compare prices with market developments.

2003-2012 Sales supervisor

Swiftel International Group (Kuwait)

• The company is one of the largest companies operating in the field of communications in Kuwait.

• Follow-up sales representatives, arrange and implement the tasks assigned to them, solve all obstacles that direct this, follow-up points of sale, provide products, and follow-up inventory

• Preparing sales reports, following up on ISOs, concluding contracts with existing clients, finding new clients, and implementing general management directives.

• Managing merchandise inventory

2000-2003 Officer purchases

Kuwait United Company for Advertising, Publishing and Distribution (Kuwait)

• The United Kuwait Company is one of the largest companies operating in the field of advertising, distribution and issuance of magazines and newspapers in Kuwait

• Providing all the requirements of the various departments such as stationery, equipment, furniture and printing materials.

• Making and executing contracts with suppliers and coordinating with departments to implement advertising campaigns for roads, newspapers and media

• Receiving advertising materials according to the required specifications, following up designs before and after implementation, and giving the necessary approvals to achieve the best work 1996-2003 Salesman

Al Fozan General Trading Compan (Kuwait)

• Execute the daily sales assigned by the Sales Department.

• Follow-up collection from customers and supply for accounting and inventory receipt.

• Activating sales, comparing prices, and making daily reports for that.

• Providing customer service.


1990-1992 Diploma of Chemical Technical Institut

1996 A training course in computer programs Word, Excel and PowerPoint

2014. A training course in the use of measurement and quality control devices. skills

● Using the computer Average

● English reading and writing. Car driving licence

● Negotiation skills with clients

● Work within an integrated team

● Conclusion of contracts with clients

● Coordination with different departments

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