Follow Up Customer Service
Resume:
Abdulfatah Mohamed
Algeza city - Egypt
Email: adz2hl@r.postjobfree.com
Languages : English (basic)
Computer skills : Word, Access, Excel, PowerPoint, Simple Comptable WORK EXPERIENCE
2012-2023 Director of Operations
ATC. Abiat treding center.(Egypt)
• In sanitary ware field (Egypt) Preparing plans and sales programs, following up on their implementation and achieving the set goals
• Follow up the sales and marketing teams and solve problems facing achieving the required work and solving customer problems
• Working with various departments and coordinating with them to ensure the proper conduct of business.
• Follow-up accounts of customers and suppliers, incoming and outgoing shipments, and compare prices with market developments.
2003-2012 Sales supervisor
Swiftel International Group (Kuwait)
• The company is one of the largest companies operating in the field of communications in Kuwait.
• Follow-up sales representatives, arrange and implement the tasks assigned to them, solve all obstacles that direct this, follow-up points of sale, provide products, and follow-up inventory
• Preparing sales reports, following up on ISOs, concluding contracts with existing clients, finding new clients, and implementing general management directives.
• Managing merchandise inventory
2000-2003 Officer purchases
Kuwait United Company for Advertising, Publishing and Distribution (Kuwait)
• The United Kuwait Company is one of the largest companies operating in the field of advertising, distribution and issuance of magazines and newspapers in Kuwait
• Providing all the requirements of the various departments such as stationery, equipment, furniture and printing materials.
• Making and executing contracts with suppliers and coordinating with departments to implement advertising campaigns for roads, newspapers and media
• Receiving advertising materials according to the required specifications, following up designs before and after implementation, and giving the necessary approvals to achieve the best work 1996-2003 Salesman
Al Fozan General Trading Compan (Kuwait)
• Execute the daily sales assigned by the Sales Department.
• Follow-up collection from customers and supply for accounting and inventory receipt.
• Activating sales, comparing prices, and making daily reports for that.
• Providing customer service.
EDUCATION
1990-1992 Diploma of Chemical Technical Institut
1996 A training course in computer programs Word, Excel and PowerPoint
2014. A training course in the use of measurement and quality control devices. skills
● Using the computer Average
● English reading and writing. Car driving licence
● Negotiation skills with clients
● Work within an integrated team
● Conclusion of contracts with clients
● Coordination with different departments
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