Contract Specialist Air Force

Carlos Torres III

San Antonio, Texas adz2gp@r.postjobfree.com

Objective

Subject Matter Expert on solutions to challenging company goals utilizing creativity with desire to grow.

Experience

Acquisition Management Analyst, DHA, San Antonio, TX March 3, 2023 – September 29, 2023

As an analyst, I helped evaluate, analyze, and review procurement programs, issues, initiating, developing, interpreting, recommendations, and maintaining master agreement contracts, acquisition contracts, product contracts, service contracts, and business/office management policies, create standard operating procedures and operating instructions to make sure DHA and its databases and links are current and valid for the entire DHA library, which includes the Army, Navy, Air Force, and Marines health departments for doctors, nurses, and contractors who help patients, both internal and external customers who need access to certain medical database information in health care to help sick and wounded patients. I worked closely with several DHA librarians and provided support such as assist with negotiation of terms and conditions to master agreements, service agreements, product agreements, market researches, extracts, and interprets data derived from multiple sources to improve efficiencies with contract actions and prepares monthly, quarterly and annual reports who are responsible for maintaining, and securing current, and expiring contracts by creating and sharing government solicitations and RFP's for vendors who can provide healthcare information either by journals, books, database and or health care links used by both internal and external DHA customers. By monitoring the IP usage of end users in said databases, journals, etc DHA can determine how much a database is accessed, used for research, and what location accessed it. This helps determine which vendor contracts can be extended. If the IP usage data shows little to no use, DHA can make an educated decision to not renew databases to save DHA money, and or consolidate multiple contracts into one. Assisted with productivity, efficiency, overall profitability, and performance improvement for all J7 DHA divisions in formulating short- and long-range resource planning requirements; analyzing trends in funding decrements, systems deployment, new programs and changes in user priorities; performing studies and analyses regarding continuous improvement, acquisition, budget, organizational realignment and manpower issues; requirements analysis, decision documents, and support of Program Reviews.

Contract Specialist, DLP Services, San Antonio, TX June 26, 2022 – January 13, 2023

As a Contract Specialist, I helped coordinate, plan, and direct contract activities for DLP Services, a large and growing janitorial and cleaning service for government contracts. I worked closely with the Contracts Manager and responsible for securing additional contracts by responding to applicable government solicitations and RFP's. I played a major role in productivity, efficiency, overall profitability, and performance improvement for all departments. I provided day-to-day consultation, support, and negotiate terms and conditions to master agreements of operations and services agreements regarding current and future contracts. Contract Preparation & Submission - Prepare and submit comprehensive written proposals that meet governmental guidelines. Financial Management - Prepare and submit comprehensive budgets that comply with government regulations. Review expenses and payroll data to improve profitability. Strategize and implement cost saving measures while still complying with contract guidelines. Compliance Monitoring - monitor existing contracts for compliance with government and union rules, regulations, and contract commitments. Coordination and Supervision - coordinate and provide oversight of contracts within the company. Production - manage the work of departments involved in contracts and pricing. Ensure the quality of services provided.

Contract Specialist, United States Air Force, San Antonio, TX May 18, 2020 – April 26, 2022

As part of the Air Force Nonappropriated Fund Procurement Office (AFNAFPO); our group is responsible for providing Global Strategic Sourcing Support to the Air Force Services Center and Forces Support Squadrons worldwide. AFNAFPO provides Nonappropriated funds (NAF) Contracting Officer Certification, training, and guidance on NAF procurement policy and procedures. Job duties include answering questions from our customers regarding NAF policy, procedures, and NAF contracting regulations. Assist customers with questions and understanding of the Air Force Manual 64-302, Nonappropriated Funds Contracting Procedures. Twice a year a co-worker and I would instruct a worldwide classroom virtual environment setting of at least 12 students who become a NAF Contracting Officer for obtaining a purchasing warrant, also an introduction to the Internet Based Purchasing System (IBPS) Database. The team and I are responsible for managing the eBusiness tools such as the web-based Internet Based Purchasing System (IBPS), and the MyFSS application, an online internal centralized database for worldwide customers to submit a concern and/or problem they are currently experiencing. IBPS is a world-wide database to help our customers create, and manage current active contracts, and agreements by modification if necessary. In a timely manner respond to questions from the IBPS Helpdesk email address from our customers on “how to” questions, this included approving new User accounts, and managing current User accounts, also adding new vendors, and managing vendors to become current the IBPS database.

Contract Specialist II, Oracle America, Inc., San Antonio, TX October 28, 2014 – October 29, 2019

As a Contract Specialist II, I assisted customers, both internal and external, with license contract interpretation, negotiations and administration of licensing master agreements including extensions, new business, invoicing, credit holds, receivable issues, Data Management, and consolidations. Draft and negotiate the terms and conditions of service, and product contracts. Review the deals and fees structures through terms sheet and model the deals and fees for investor presentations. Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and external customers to resolve contractual and consulting business issues. Assist with creation of department policies, procedures, and process documentation. Validate all aspects of contract packages for accuracy and compliance with Oracle’s Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports. Ability to work in a highly collaborative team environment to achieve broader organizational goals.

Customer Technical Services, KCI, San Antonio, TX, March ‘04- October ‘2014

Receive inbound transfers to assist internal and external stakeholders with questions related to contracts, products, and services provided for rental and customer owned V.A.C. units. Manage dispatch for all U.S. KCI service centers to contract a courier service to delivery in an urgent professional timely matter on products, and V.A.C. units. Identifies and resolves operational problems using defined processes, expertise and judgment.

Contact Center Rep., KCI, San Antonio, TX March ‘03 –March ‘04

Receive nationwide inbound calls from internal and external customers on questions related to contracts, products, and services provided by the company. Data manage new, old, and existing clients for new request on service. Provides expertise and customer service support to members, customers, and/or providers. Liaison for internal stakeholders to ensure clients were connected to the appropriate KCI internal stakeholder.

Education

Bachelor of Science in Business with concentration in Marketing University of Phoenix, San Antonio, TX, Current (3.3 GPA- 75 credits)

Diploma in Network Administration National Institute of Technology, San Antonio, TX, August 2001 - March 2002. (3.5GPA)

Diploma from William H. Taft High School

San Antonio, TX, June 2000

Related Course work

Principles of Accounting I & II, College Mathematics I & II, Finance for Business, Principles of Microeconomics, Principles of Macroeconomics, Quantitative analysis for Business, Contemporary Business Law, Business communications and Critical Thinking, Criminology.

Computer Skills

Oracle Database Standard Edition Suite, Oracle Database Enterprise Edition Suite, Delta, GSI, Global Migrations Application, Global Desk Manual Repository, Confluence, Microsoft Windows Word, Microsoft Windows PowerPoint, Microsoft Windows Excel, Microsoft Windows Access, Microsoft Windows Outlook, Windows NT Network Admin, A+ Managing and Maintaining your PC, MS TCP/IP, Network Essentials Plus, Public Speaking, SAP

Honors

Global Deal Management Certification in License October 2019

Global Deal Management Certification in Hardware October 2019

Global Deal Management Certification in Service October 2019

Global Deal Management Certification in Cloud October 2019

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