MONIQUE P. WILLIAMS
**** **** ****** *******, ** 77520 713-***-****
adz2go@r.postjobfree.com
OBJECTIVE
Seeking a Medical Assistant position that will challenge me to be a highly productive team member and will allow me to apply my education and contribute to the organization.
EDUCATION
College of HealthCare Professions: March 2023
Medical Assistant
WORK EXPERIENCE
Houston Gastrointestinal & Liver Clinic: Sugar Land, TX March 2023 - Present
Medical Assistant
●Responsible for Patient Intake
●Responsible for rooming patients and taking vitals
●Responsible for checking in patients and scheduling future appointments
●Responsible for scheduling new patients
●Responsible for refilling prescriptions
●Responsible for transmitting referrals and processing incoming referrals
●Responsible for obtaining pre-authorizations for diagnostic imaging
Memorial Hermann-Southwest: Houston, TX July 2022 - March 2023
Patient Access Representative II
●Responsible for answering inbound calls
●Responsible for indexing incoming faxes
●Responsible for scheduling patients for PT/OT/SPT
●Acted as liaison between patients and clinics
Houston MRI & Diagnostic Imaging: Houston, TX August 2021 - July 2022
Patient Coordinator I
●Responsible for Patient Intake
●Confirmed demographics & insurance
●Responsible for Payment Collection
Responsible for scheduling and rescheduling patients
Monarch Family Services: Houston, TX December 2018 - August 2020
Scheduler
●Responsible for answering calls for therapy appointments
●Responsible for insurance verification and pre-authorization for services
●Provided support for the reception desk during lunch periods and shortages.
●Responsible for scheduling new and existing clients
●Responsible for updating schedules for therapist
●Responsible for provided intake for in person new patients
Military
United States Navy:1989-1993
SOFTWARE
●HealthQuest
●APTA
●CFS
●TheraNest
●Office Suite
●eClinicalWorks
SKILLS
●OSHA and HIPAA Certified
●CPR Certified
●Pediatric Measurement (heights, weight, head circumference)
●Ampule Withdrawal
●TB Skin Test
●Filing - 20 years
●Appointment Scheduling - 5 years
●Front Desk Reception - 20 years
●Office Correspondence - 20 years
●Charting - 5 years
●CPT & ICD-10 Coding - 5 years
●Public Relations - 20 years
●Insurance Verification - 5 years
●Microsoft Office Suite - 20 years
●Data Entry - 20 years
●Fibroscan Certified-recent
●ARM Certified-recent