Mariya Tylkin
Henley St #*
Glenview, Illinois **025
*******@*******.***
EDUCATION & CERTIFICATIONS
Masters of Science Healthcare Services Administration, National Louis University December 2023 Bachelor of Applied Behavioral Science, National Louis University December 2019
• Graduated with Honors: 3.5 GPA
PROFESSIONAL SKILLS
HIPAA Compliance Multitasking Skills Scheduling
Medical Terminology Networking Building Organizational Skills Strong Communication Skills Interpersonal Skills Bilingual WORK EXPERIENCE
Vernon Hills Medical Center, Libertyville, IL
Assistant Manager March 2010 – Present
Medical Receptionist April 2005 – March 2010
• Verify network insurance benefits and eligibility, attain any pre-approvals, and collect copays and balances
• Head liaison between all staff, pharmaceutical sales representatives, patients, and medical billing
• Staying current and adhering to proper safety precautions initiated by the Center of Disease Control and Prevention guidelines to ensure health and safety within the office
• Built and maintain trusting relationships with patients to ensure full satisfaction
• Work with physicians to create efficient office operations
• Assist with hiring/training new administrative staff
• Manage medical file upkeep and monitor all office supply ordering
• Improve the organization of patient files and practice records, instituting new systems that saved time, minimized errors which accelerated office flow
• Maintain schedule, coordinate and maintain meetings, conference calls, and patient’s appointments
• Develop new cancellation policy to increase earnings, quantity of patients and reduce last minute cancellations
• Revise and prepare patient documentation necessary for processing any requests from other facilities to approve requests, such as disability or medication Promotion Spinal and Sports Rehabilitation, Northfield, IL Executive Administrator Dec 2020 – Jan 2022
• Responsible for answering phones, scheduling appointments for new and recurring patients, collecting copays, insurance verifications, preauthorization’s and submitting claims, escorting patients to the treatment rooms, completing the checkout process, and assisting the doctor during appointments as needed
• Assisted with the implementation and continued operation of the clinic’s Electronic Health Record System, making data entry adjustments as needed