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Customer Service Talent Acquisition

Location:
Baytown, TX
Salary:
$25
Posted:
September 30, 2023

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Resume:

Ashley Andrea James adz2g0@r.postjobfree.com 985-***-**** Houston, TX 77001

Professional Summary

Experienced financial professional with recruiting and hiring focus. Have been working in the Talent Acquisition team supporting the hiring events for CCB & Firmwide Operations. Relevant Skills

• Financial Services Applicant Sourcing

• Self-Motivated Work Ethic

• Candidate Selection

• Pre-employment Screener

• Job Description Development

JPMorgan Chase & Co Houston, TX

Recruiter

9/2021 - Current

• Conduct recruiter interviews, evaluate candidates based on application information, experiencer, education, skillsets, and other qualifications

• Describe job related tasks, performance expectations, compensation, benefits, schedules, location and other related policies to the candidate

• Work assigned requisitions, prepared offers, discussed and processed salary negotiations, moved candidate through the hiring and onboarding process steps

• Participated in sourcing efforts that included proactive job board searches JPMorgan Chase & Co – Branch Personal Banker

Small Business Specialist

07/2018 - 09/2021

• For 6 months, I relocated from Louisiana to Texas; during that time, I worked as an Associate Banker until I landed the Talent Acquisition project

• Provided personal financial counseling, assisted with lending services, and built relationships with existing customers to sustain high satisfaction ratings and retention

• Reviewed account balance and checks for cashing, and answered questions on accounts, loans, and statements

• Prepared credit and financial information to streamline loans processing for mortgage, installment, and discount loan transactions; prepared loan worksheets for submission to loan processing for closing documents

• Coached team members to develop sales opportunities and referred customers to designated business partners to meet branch and individual customer service and sales goals

• Made customer comfortable to talk to me about their financial needs

• Opened all business accounts (nonprofit, LLC, Corporation & more ) First Guaranty Bank

Relationship Banker

09/2014 - 07/2018

• Managed Tellers area .

• Advised customers on bank products, services and financial planning options.

• Opened CDs IRAs etc.

• Identified financial needs of customers and presented appropriate product and service options.



Contact this candidate