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Customer Service Distribution Center

Location:
Indianapolis, IN
Posted:
September 30, 2023

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Resume:

Robert K. Schmitt

**** **** ****** *****

Evansville, IN 47711

812-***-****

adz2dj@r.postjobfree.com

Summary of Qualifications:

Experience in payroll, accounts payable, accounts receivable, bookkeeping, and accounting procedures

Proficient in Microsoft Word 2010, Excel 2010, Microsoft Outlook 365, Quickbooks, Lotus Notes, ADP Payroll, Access

Database, Mobius, ADP Enterprise(ETime), UltiPro, Workday, 10 Key Operator

Management and supervisory experience

Excellent organizational skills

Ability to adapt to changes within departments

Professional Experience:

Old National Bank Evansville, IN January 2019 - Presentpresent

ACH Specialist January 14, 2019 - Present

Set up new ACH client accounts through CNS

Delete ACH client accounts through CNS

Review reports through NautilisNautilus and rectify any ACH issues

Monitor ACH email inbox

OneMain Financial LLC, Evansville, IN (formerly Springleaf Financial ) November 2015 (formerly Springleaf Finance) Evansville, IN November 2007 - November 2018

Payroll Specialist Intermediate JJ June 5, 2017 - November 20, 2018Experience in payroll, accounts payable, accounts receivable, bookkeeping, and accounting procedures

Proficient in Microsoft Word 2010, Excel 2010, Microsoft Outlook 365, Quickbooks, Lotus Notes, ADP Payroll, Access

Database, Mobius, ADP Enterprise(ETime), UltiPro, Workday, 10 Key Operator

Management and supervisory experience

Excellent organizational skills

Ability to adapt to changes within departments

Prepare Biweekly for 10,000+ employees

Harvest customer accounts for accuracy and securitization.

Prepare multi-state Bbiweekly payroll for 10,000+ employees

Prepare and process off cycle checks when neededOrganizational Skills

Input special pay data for the payroll being processed

Review payroll reports from Workday for current payroll processed

Prepare off cycles checks when needed

Process final pay for involuntary and voluntary terms for immediate pay states based on state laws

Rectify employee pay issues

Respond to unemployment requests

Payroll Specialist October 19, 2015 - June 5, 2017

PayrollPrepare multi-state Bbiweekly payroll for 10,000+ employees

Prepare and process off cycle checks when needed

Input special pay data for the payroll being processed

Review payroll reports from Workday for current payroll processed

Prepare off cycles checks when needed

Process final pay for involuntary and voluntary terms for immediate pay states based on state laws

Rectify employee pay issues

Springleaf Financial, Evansville, IN (formerly American General Finance) July 2011 - NovemberOctober 2015

Human Resources Service Rep / Payroll February 2015 - October 2015

File new hire and current employee file

Pull termed employee files

Enter payroll data in UltiPro and ADP - new hire and tax info database

Process Verification of Employment

Assist in processing biweekly payroll

Process off cycle checks when needed

Process final pay for involuntary and voluntary terms for immediate pay states based on final pay laws

Specialist October 19, 2015 - June 5, 2017

Adapt to changes within the department

Prepare Biweekly for 10,000+ employees

Prepare and process off cycle checks when needed

Input special pay data for the payroll being processed

Review payroll reports from Workday for current payroll processed

Prepare off cycles checks when needed

Process final pay for involuntary and voluntary terms for immediate pay states based on state laws

SR Service Specialist / Payroll October 2013 - February 2015

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File new hire and current employee files File new hire and current employee file

Pull termed employee files

Enter payroll data in UltiPro and ADP - new hire and tax info database

Enter new hire info and tax info in ADP

Process Verification of Employment

Assist in processing biweekly payroll

Process off cycle checks when needed

SR Service SpecialstSpecialist / Human Resources July 2011 - October 2013

File new hire and current employee files

Sort incoming mail

Process unemployment claims

Pull terminated employee files

Process Intermittent FMLA

Backup to Disability Liaison - Processed Short Term DiabiltyDisability Leaves

Backup to HR Liaison for Home Office Bulletin

American General Finance, Evansville, IN November 2007 - July 2011

Mergers & Acquisitions Due Diligence February 2011 - July 2011

Harvest customer accounts for accuracy and securitization.

Organizational Skills

Adapt to changes within the department

Mortgage Collector November 2007 - January 2011

Review Collection Report and address customer delinquent accounts.

Solution to cure delinquency.

Customer Service

Proficient in Fidelity, Accurint and 10 key operator.

Organizational Skills

Adapt to changes within the department

Action Temporary, Evansville, IN June 2007 - November 2007

Office Clerk / Accounting

Accounts Payable and Accounts Receivable

Enter and print product invoices in QuickBooks

Review collection report for customer past due accounts

Delivery of customer orders

Customer Service

Shoe Carnival, Inc., Evansville, IN July 1989 - May 2007

Distribution Receiving Manager, Distribution Center February 2007 - May 2007

Overall management of full-time Distribution Personnel - Receiving Department

Communicate department changes

Ensure the receiving department is operating efficiently and proper procedures are being performed

Responsible for writing/updating and maintaining department procedures

Evaluate receiving personnel

Address and correct substandard performance

Monitor daily and monthly staffing levels

Monitor and maintain productivity standards

Distribution Manager, Distribution Center April 2005 - February 2007

Overall management of Distribution personnel in Processing, Receiving and Quality Control departments

Communicate changes within the departments and Distribution Center

Ensure all departments are operating efficiently and proper procedures are being performed

Responsible fro writing and maintaining department procedures for various distribution center positions

Perform yearly evaluations for personnel

Address below productivity standards set forth by DC Management

Monitor daily and monthly staffing levels

Distribution Shift Manager, Distribution Center 1995 - 2005

Overall management of distribution personnel

Communicate changes within the Distribution Center

Ensure proper procedures are being performed

Writing and maintaining department procedures for various department positions

Hire, counsel and evaluate personnel

Monitor daily and monthly staffing levels

Supervisor, Distribution Center 1994 - 1995

Supervise and coordinate workload for distribution center associates

Coordinate special assignments as directed from upper management

2nd Shift Lead, Distribution Processing 1992 - 1994

Oversee all Processing personnel

Ensure shipments are being processed in a timely manner

Coordinate special priority requests

Train all new associates and temporary help

Oversee VAX Database

2nd Shift Processing Clerk, Processing Department 1989 - 1992

Process inbound shipments in a timely manner

Assist with training new associates

Education:

Ivy Tech State College, Evansville, Indiana

Graduated: May 2005

Major: Associate of Applied Science in Accounting

Training:

ADP MOTM March 2016 - Washington, DC

ADP Training August 2016 - Baltimore, MD

Training of New Implementation of Workday 2017

Payroll Law - August 2017 - Evansville, IN



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