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Patient Care Business Development

Location:
Pune, Maharashtra, India
Posted:
September 30, 2023

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Resume:

Dr. Ganesh Joshi

+919********* adz2d6@r.postjobfree.com

HOSPITAL ADMINISTRATION PROFESSIONAL

Professional with sharp business skills to handle long-term planning development of operating objectives and budgets, creation of overall system for efficient delivery of medical service.

Review financial reports, managed care contracts and major expenditures. Establish and administer policies, and ensure they are uniformly understood.

Managing Day–to- Day operation of a hospital while coordinating the actions of all departments and ensure they function as one.

Maintaining a healthy work atmosphere in order to achieve the desired goal.

Comprehensive Knowledge of the administrative policies and procedures of health care organizations.

Successfully manage patient care and to serve as liaison between medical staff, department heads and governing boards.

Key Assignment Accomplishments:

Implementation of hybrid electronic healthcare record system to reduce TAT for quick addressing insurance queries with member of patient and family education team, cash and credit patients were counseled for clinical condition and available treatment options & possible outcomes for consent of collective decision.

Conducting case sheet audit and preparation of report for updating of control chart of incomplete Medical Records also medication Errors and measures were taken for compliance management.

PROFESSIONAL CONTOUR

Present working with Hopital du Cinquntinaire kinshasa Cango - DRC as General Manager and quality from August 2022 to till date.

Overseeing a hospital’s daily Operations connecting with hospital department leaders regularly to ensure consistent operations and gauge their need for any further staff members or resources.

Meeting with hospital stakeholders to discuss operations and future goals. Ensuring high levels of ongoing patient care.

Implemented best practice human resource policies and procedures to maximize organizational effectiveness.

Providing high level support consultative arrangements with staff including implementation of slandered operating procedures, and

Liaising and networking with staff, unions, government agencies and other organisations at all levels to achieve desired outcomes.

Worked with Hospital staff members one to one and in small group to enhance performance and employee satisfaction

Developed meaningful relationship with partner companies, resulting an improved contract renewal rate of 11%

Worked for pandemic and Disaster situation i. e. COVID-19

Under state government of Maharashtra - Pune municipal corporation and Pimpri-chinchwad corporation - health department,

April 2020- July 2022.

As per WHO Guidelines of Covid-19 virus and with major precautions me and my team received & treated more than thousand Covid-19 positive cases & safely home quarantine at their home.

I personally attained phone call and counseled to admit patient’s relatives.

Successful vaccinated approx 98% local population in South part of Pune.

General Manger –Operations in PoulomiBraunwald Hospitals Hyderabad - Jan-2019 –MAR 2020

Joined as a GM & played a key role in hospital establishmentsince Inception.

Responsible for overall Hospital Administration & Operations Management.

Organizing, Designing Hospital departments, facilities & Healthcare Services etc.

Man power planning, Recruitment, Training, Staffing and staff welfare etc.

Strategic planning for Hospital Expansion, Marketing, Business Development, Business communications, Branding, PR, Events, Empanelment’s & Liaison etc.

Monitoring Purchase& Store of Infrastructure, Biomedical, inventory etc.

Finance& Accounts, auditing, Verification, authorization of Bills &payments etc.

Facility, Asset Maintenance, House Keeping, Safety & Security, Electrical, F&B, Engineering, IT/Communications, CSSD, Civil building workings&Transportation etc.

Controlling & evaluating hospital services to provide satisfied patient care with quality.

Development& Execution of SOP’s for efficient process &to ensure quality services

Monitoring &coordinating with all the departments for smooth flow of operations.

Conducting depttmeetings identifying, trouble shooting& reviewing service problems.

Managing & utilizing available adequate resources for growth of the organization

PR with Unions, Associations, organizations, Hospitals, Clinics & commercials.

Communicating with doctor’s staff, Patients & Attendants for Effective Care.

Handling Patient related issues related to delay or negligence in Hospital services.

Planning,development & Execution of hospital management policies & decisions.

Maintaining, updating daily reports and providing information for Management.

Following instructions given by the management from time to time.

Additional work - Weekly twice visit to other branches.

Hospital closed in Mar 2020.

General Hospital Administrator Wockhardt Hospitals Ltd - Dec 2017 to Oct.2018

Coordinating with all departments in the hospital, Supervise, inspects hospital to maintaining staff discipline & morale.

Developing and implementing Policies and Process Systems and other operational activities.

Ensuring relevant statutory requirements to be fulfilled

Developing & Implementing Policies and Process for Administrative Procedures.

Conducting daily rounds as per SOP’s and collect relevant information as per rounds.

Identifying&coordinating the training of departmental employee for fulfillment of organizational goal.

Monitoring day to day progress of the department, its System & activities of the organization.

Total Patient satisfaction (i.e. cleanliness & hygiene, Quality care & service delivery in Healthcare unit.)

Maintaining and building Public Relations, its image for better service to the community.

Organizing Rural Based Health camps to reach the unreachable.

Hospital Administrator-DGM Maxcure Hospital - July 2016-May 2017

Reported to the GM –unit head & supervises administration in the day to day activities

Liaisoned with departments for smooth running of the facility

Monitored the training & development of team,& administering disciplinary actions as needed

Guided the material department & pharmacy to make these services economical Other responsibilities delegated by the management & special assignments for the smooth running of operations

Mediated professional disputes & interdepartmental problems

Financial Counselor Continental Hospitals Ltd. Gleneagles-Park Way Group (JCI & NABHS 750 Beds), Hyderabad May 2014 - Dec 2015

Deputy Manager -Hospital Administration MNR Medical College & Hospital, Hyderabad.

Assistant Manager TTK Healthcare (TPA) Hyderabad.

Hospital Administrator Assistant Care Hospital-QCI-NABH Hyderabad.

Duty Medical Officer Saivani Hospital Secunderabad.

Duty Medical Officer Aarogya Hospital Hyderabad.

Duty Medical Officer Seth Nandlal Dhooth Hospital (Videocon) Aurangabad.

Major accountabilities

Developing/ implementing quality initiatives to improve the quality of the services for efficient patient care.

Shouldering the onus of responsibilities in managing the department with 100% occupancy, handling of VVIPs, Insurance, TPAs, Planning of Bed Distribution in the Hospital & streamlining the Customer Care Services.

Involved in the up-gradation and streamlining the functioning of pharmacy Services, shown positive results in increasing the profitability of pharmacy.

Administer all aspects of the day-to-day operations of the hospital as well as plan for adequate medical care and satisfaction of patients.

Manage the daily operations of hospital management while directing and coordinating the patient care activities and following established departmental policies.

Conceptualize policies, procedures, guidelines, forms in association with the various departments to ensure highest compliance, thereby ensuring adherence to health authority regulations.

Accountable for strategic utilization & deployment of available resources to achieve organizational objectives.

Channelizing efforts to ensure clinical excellence; leading to enhanced operational quality and excellence.

Initiate cost control measures, reduce the overheads & wastage of resources without comprising on quality.

Ensure smooth implementation of HR policies for manpower planning, recruitment, selection, and training.

Responsible for Billing, Finance, Stores (Pharmacy & General) while making strategies and liaising with media for coverage of Hospital Promotional activities.

Interacting with appropriate authorities for Medico-Legal cases, Union & Labour cases, Legal Cases/ Litigations.

EDUCATION

Master in Hospital Management -MHM from Deccan School of Hospital Management, Osmania University, Hyderabad (AP). 2003- 2006.

Post - Graduation Diploma in Preventive Promotive Health Care - PPHC from Apollo Hospital Life Time Wellness Rx International Ltd. at Hyderabad- 2003-2004.

Bachelor in Homeopathic Medicine and Surgery -BHMS from Karnataka University of Dharwad (KUD), Bangalore, Karnataka, 1995-2001.

Computer Knowledge – MS office, C++, SAS.

DATE OF Birth: - 01 Jan 1975

Languages – Marathi, Hindi, English, Telugu.

Passport – Available and renewed expiry-2034

Whatsapp - +919*********



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