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Experienced professional

West Memphis, AR
September 30, 2023

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West Helena, AR *****

662-***-**** -


Enthusiastic professional experienced in handling budgets and maintaining employee records. Possesses the innate ability to drive organizational success and employee engagement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.


Attention to Detail

Time Management

EMR Charting

Practice Management


10/2021 to 05/2023 PURCHASE ASSOCIATE

Helena Industries

Built and maintained relationships with peers and upper management to drive team success

Reviewed files, recordings, and other documents to obtain information to respond to requests

Communicated clearly with customers in person and via telephone, driving positive experiences

Supported management team to facilitate task completion and meet performance goals

Updated inventory and production information using warehouse management systems and scanner guns

Tracked company inventories, moved excess stock, and arranged products to improve sales

Scheduled client appointments by phone and email

Developed and deepened customer relationships to cultivate a loyal and engaged customer base

Managed client communication, scanning documents, and distribution of mail Made appointments with potential clients to provide information Identified customer needs and wants to enhance customer experiences and boost sales

Analyzed customer data to identify trends and anticipate customer needs Answered customer questions about products and services, helped locate merchandise, and promoted key items.

06/2007 to 06/2021 ASSISTANT MANAGER



Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational administration

Prioritized and delegated tasks for efficient completion within a team environment Learned all aspects of every part of the business and fully understand every operational facet and contribute to long-term business success Compiled and assessed performance data, converting information into improvement plans

Successfully coordinated the work of a team of 500 employees to help each team member

Incorporated new and upcoming products by researching emerging offerings and building relationships with suppliers

Drafted training materials and organized training sessions for every new employee Worked closely with store manager to maintain day-to-day operations Directed and led employees, supervising activities to drive productivity and efficiency

Collaborated with store manager to develop strategies for achieving sales and profit goals

Enforced company policies and procedures to strengthen operational standards across departments

Organized schedules, workflows and shift coverage to meet expected business demands

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies

Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand

Supported HR functions with emphasis on record keeping, data entry, and general HR tasks

Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters Completed background and reference checks to facilitate hiring and onboarding of employees

Reviewed human resources paperwork for accuracy and completeness Handled employee inquiries and complaints regarding policy and benefits issues Conducted new employee onboarding and provided ongoing orientation training Supported employee relations, cultivating retention with welcoming and inclusive work culture

Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities

Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping

Completed employee employment verifications and unemployment paperwork prior to hire or termination

Developed and implemented effective recruitment and onboarding strategies for new hires

Coordinated and administered employee health insurance and retirement plans Contributed to development and maintenance of personnel policies to streamline and standardize procedures

Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes Coordinated technical training and personal development classes for staff members Discovered and resolved complex employee issues that affected management and business decisions

Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams Structured compensation and benefits according to market conditions and budget demands.


Bachelor of Science: Business Management/ Human Resources Colorado Technical University - Colorado Springs, CO

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