Page *

Bloti Benjamin Teh

***** ***** **., ***********, ** 20155

adz2ab@r.postjobfree.com

612-***-****

Summary:

• Over 8 years of warehouse experience in manufacturing, packaging, material handling, as well as quality control environments; previously certified forklift driver

• Expertise in the development of SOPs and/or workflow process

• Experienced in conducting audits; closing out audit findings, creating audits finding reports & determining proper corrective and preventive action, CAPA; excellent knowledge, ability, and application of process audit principles.

• Experience in quality control program operations, including standards & measurement techniques.

• Strong experience in analyzing, processing internal defects, establishing root cause and corrective action

(RCCA) & issuing Supplier Corrective Action (SCAR); conversant with ISO/IEC 27001 and 9001:2008 Standards.

• Strong experience in conducting Internal and External Audits processes and activities.

• Experience in researching industrials’ Standards; analyzing various nonconformance products & issuing CAPA.

• Highly computer literate; able to utilize MS Office Suite, MS Visio, MS Project, MS Access

• Excellent problem-solving skills and ability to work independently and in a team environment.

• Maintained positive communications and working relationships at all business levels.

• Strong analytical skill and strong attention to details

• Maintained positive and excellent communications with stakeholders and excellent working relationships at all business levels.

WORK EXPERIENCE:

Warehouse Material Handler, 20 Hours/Week (Part-Time), February 3, 2020 – March 22, 2020 FedEx Express

Washington Dulles International Airport

Dulles, VA

Responsibilities

• Provided movement of packages, documents, dangerous goods and/or supply support in a timely, safe, and efficient manner through effective scan/load methods

• Performed other duties as assigned.

Quality Assurance Analyst, 40 Hours/Week, July 30, 2007 – January 12, 2012 Quality Management Systems (QMS)

Olympic Steel, Inc.

Plymouth, MN

Accomplishments

• Successfully participated in the achievement of three consecutive companywide ISO 9001 Quality Management Systems (QMS) Certifications and/or Renewal Audits

• Effectively and successfully represented the company as head of the Calibration Systems, Material Review Board (MRB), External and In-Process Defects during the ISO 9001 QMS Certification process.

• Co-developed process to determine variations and produce products to spec. This study, Process Capability, led to parts being created to spec large percentage of the time thereby saving time and reducing scrap. Page 2

Responsibilities

• Monitored customers’ Nonconforming Database to track products defect; identified and extracted defects reoccurrence and notified appropriate business owners for decision making.

• Coordinated and performed companywide Internal Audits & Supplier Audits

• Designed and reengineered workflow processes and developed SOPs for system improvement.

• Managed Quality Nonconformance Report (NCR)/Database; verified and processed failed products.

• Developed comparison of material content and determined compliance with industrial requirements.

• Interface with Sales, Programming, Engineering and Operations to ensure products transfer to Production are in accordance with approved data (i.e., Customer Material Specifications/ASTM)

• Analyzed, processed internal defects, established root cause and corrective actions & issued.

• corrective and preventive actions (CAPA) and root cause and corrective actions (RCCA).

• Researched Industrial Standards and analyzed various nonconformance products.

• Developed comparison of material content and compliance with industrial requirements

• Conducted audits; closing out audit findings and created audit finding reports.

• Conducted “Spot Audits” and continuously monitored existing process and procedures for weakness(es) and subsequent improvement.

• Evaluated products and disadvantages of the process (i.e., gap or weakness in process) and recommended solutions including but not limited to making changes of processes or procedures where necessary.

• Analyzed returns and/or in-process failure, corrective, and preventive action to respond to customer complaints.

Quality Project Associate, 40 Hours/Week, May 2, 2005 – July 27, 2007 Quality Management Systems (QMS)

Olympic Steel, Inc. Plymouth, MN

Accomplishments

• Designed a Shift Transitional Log that enabled cohesive, seamless information dissemination between shifts for tracking scheduled customers’ materials; ramped up productivity and eliminated downtime. Responsibilities

• Coordinated and performed inbound inspection of wind tower products; performed Product Audits

• Coordinated product availability and cutting schedules to meet deliverables.

• Designed and presented product nonconforming reports for users who must make business decisions.

• Gathered project specs and developed plans to track project changes and produces updated site-based schedule as agreed with engineering and project management.

• Developed comparison of material content and compliance with industrial requirements

• Analyzed, processed internal defects, established root cause and corrective actions & issued corrective and preventive actions (CAPA) and root cause and corrective actions (RCCA).

• Researched Industrial Standards and analyzed various nonconformance products.

• Monitored customers’ Nonconforming Database to track products defect; identified and extracted defects reoccurrence and notified appropriate business owners for decision making. Mortgage Associate (Temp Position), 40 Hours/Week, March 1, 2004 – February 28, 2005 Wells Fargo Home Mortgage Minneapolis, MN

Responsibilities:

• Compiled and reconstructed Conventional, FHA loans and other loans document

• Drew conclusions based on findings and recommended corrective actions.

• Researched and resolved clients’ issues, processed adjustments as appropriate.

• Provided training for new hires on loans documentation and procedures. Page 3

EDUCATION:

• Advanced Technical Certificate- Microsoft Database (GPA; 3.14), Hennepin Technical College, Brooklyn Park, MN

• Master’s Certificate: Project Management, (GPA: 3.64), Completed August 2008 University of Liberia, Monrovia, Liberia, West Africa

• Bachelor of Science Degree: Mathematics, Physics (Minor) GPA 3.08, Graduated February 2000 o Degree fully accredited by:

The University of Minnesota

Educational Credential Evaluators, Inc, Milwaukee, WI PROFESSIONAL DEVELOPMENT & CERTIFICATES:

• Microsoft Certified Professional, November 28, 2012 o Certificate No.: E068-6838; Certification/Version: Microsoft Access 2010

• Microsoft Technology Associate, October 24, 2013 o Certificate No.: E416-7638; Certification/Version: Database Administration Fundamentals

• Certificates of Completion:

o Information Security Assurance, September 2012

o Cyber Security Awareness, May 2013

o ISACA CPE Certificate: Enterprise Risk Management: Provide Security from Cyber threats, March 22, 2012

o Virtek Vision International: Virtek Laser System (LaserQC 6.0.7), November 30, 2011 o American Society of Quality (ASQ): Quality Auditor, June 2011 o Faro International: Faro Arm CMQ Platinum Training, February 2010 o Internal Auditor Training (Quality Management System; ISO 9001:2008), June 2008 AWARDS:

• Olympic Steel, Inc Five-time Recipient of the Outstanding Initiative Award

• Olympic Steel, Inc Flawless Execution (Fe) Award of Excellence

Contact this candidate