Customer Service Support
Resume:
Ydalmis Calderon
Hagerstown, MD **740
********@*****.***
EXPERIENCE
Ulta, Chambersburg, PA- Picker
October 2021 - January 2022(Seasonal)
● Inspected and picked all ordered items from the warehouse.
● Prepared and packaged warehouse materials for shipment, in a timely manner.
● Cleaned and tidied warehouse premises, in an efficient manner.
● Operated and controlled pallet jack, picker machine efficiently.
● Counted and maintained warehouse inventory of all materials and supplies.
● Interpreted and followed company standards for safety and security, as applicable. Staples, Hagerstown, MD - Picker
May 2019 - June 2020
● Received, interpreted, and followed pick tickets from the warehouse.
● Picked and prepared customer-specific orders for shipping.
● Transported all orders to appropriate shipping locations and moved all inventories to correct storage areas.
● Scanned and examined all customer orders, prior to dispatch
● Prepared and maintained accurate and timely records related to warehouse items and customer orders.
● Operated and maintained assigned pickers, trucks, pallet jacks, and scanners. Courtyard Marriott-Hagerstown, MD - Housekeeper
June 2016 - August 2017
● Maintained appropriate supplies for all rooms and stock linens.
● Coordinated with housekeeping lead and ensured clean hotel rooms and hallways.
● Performed regular sanitization of all guest bathrooms and clean rooms.
● Analyzed every room individually to ensure efficient cleanliness as per requirement.
● Maintained workstation and ensured adequate stocks in it.
● Evaluated linens and terry and ensured absence of any defect.
● Greeted all guests pleasantly and resolved all queries.
● Monitored equipment and ensured efficient working. 1074 Ross St Hagerstown, MD 21740 240-***-**** ********@*****.*** Hampton Inn Hagerstown, MD - Housekeeper
August 2015 - December 2015
● Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.
● Monitor and maintain housekeeping supplies.
● Clean and maintain housekeeping equipment.
● Respond appropriately to resident's special requests.
● Observe and report any potential safety hazards.
● Collect linen and assist in laundry.
● Adhere to safety and hygiene guidelines and OSHA standards. EDUCATION
Centro Educativo Adventista, Santiago,Dominican Republic - High School Diploma
SKILLS
Customer Service: Communication, Patience, active listening, time management, bilingual customer support and building customer loyalty.Excellent attention to detail and good organization. Capable of working independently to a production schedule
1074 Ross St Hagerstown, MD 21740 240-***-**** ********@*****.***
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