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Customer Service Support

Location:
Hagerstown, MD
Posted:
September 30, 2023

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Resume:

Ydalmis Calderon

**** **** **.

Hagerstown, MD **740

240-***-****

adz2a5@r.postjobfree.com

EXPERIENCE

Ulta, Chambersburg, PA- Picker

October 2021 - January 2022(Seasonal)

● Inspected and picked all ordered items from the warehouse.

● Prepared and packaged warehouse materials for shipment, in a timely manner.

● Cleaned and tidied warehouse premises, in an efficient manner.

● Operated and controlled pallet jack, picker machine efficiently.

● Counted and maintained warehouse inventory of all materials and supplies.

● Interpreted and followed company standards for safety and security, as applicable. Staples, Hagerstown, MD - Picker

May 2019 - June 2020

● Received, interpreted, and followed pick tickets from the warehouse.

● Picked and prepared customer-specific orders for shipping.

● Transported all orders to appropriate shipping locations and moved all inventories to correct storage areas.

● Scanned and examined all customer orders, prior to dispatch

● Prepared and maintained accurate and timely records related to warehouse items and customer orders.

● Operated and maintained assigned pickers, trucks, pallet jacks, and scanners. Courtyard Marriott-Hagerstown, MD - Housekeeper

June 2016 - August 2017

● Maintained appropriate supplies for all rooms and stock linens.

● Coordinated with housekeeping lead and ensured clean hotel rooms and hallways.

● Performed regular sanitization of all guest bathrooms and clean rooms.

● Analyzed every room individually to ensure efficient cleanliness as per requirement.

● Maintained workstation and ensured adequate stocks in it.

● Evaluated linens and terry and ensured absence of any defect.

● Greeted all guests pleasantly and resolved all queries.

● Monitored equipment and ensured efficient working. 1074 Ross St Hagerstown, MD 21740 240-***-**** adz2a5@r.postjobfree.com Hampton Inn Hagerstown, MD - Housekeeper

August 2015 - December 2015

● Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.

● Monitor and maintain housekeeping supplies.

● Clean and maintain housekeeping equipment.

● Respond appropriately to resident's special requests.

● Observe and report any potential safety hazards.

● Collect linen and assist in laundry.

● Adhere to safety and hygiene guidelines and OSHA standards. EDUCATION

Centro Educativo Adventista, Santiago,Dominican Republic - High School Diploma

SKILLS

Customer Service: Communication, Patience, active listening, time management, bilingual customer support and building customer loyalty.Excellent attention to detail and good organization. Capable of working independently to a production schedule

1074 Ross St Hagerstown, MD 21740 240-***-**** adz2a5@r.postjobfree.com



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