Melissa Howard

adz2a0@r.postjobfree.com

479-***-****

Bentonville, AR

I am a very motivated and hardworking individual seeking employment with a company that I can grow with, as well as learn from. I have excellent customer service skills and can handle diverse situations. I am dedicated to the quality of my work and strive to challenge myself with every opportunity.

SKILLS

Customer Service · HR · Payroll · Inventory · Purchasing · Food/Labor Cost · General

Management · Scheduling Staff · Retail Sales · Compliance

WORK EXPERIENCE

Administrative Specialist

Underwriter Laboratories

Dec 2021 – Oct 2022

Responsible for performing administrative audits of product submitted for testing to verify compliance with the quality testing program requirement, applying varied and moderately complex clerical procedures, methods, and techniques to support business functions and processes, interactions with suppliers regarding inquiries surrounding the quality program, the purchase order flagging process and purchase order status, assist in preparing reports, editing documents, filing, and answering questions regarding processes, and research, verify, and confirm information on reports; checks for inaccuracies, inconsistencies, and errors to management and clients

Lowe's Home Improvement

Head Cashier

Jan 2021 - Nov 2021

Customer Service, authorizing returns and exchanges, opening and closing duties, cash handling, general

supervisory responsibilities, weekly inventory duties, managing daily operations of the store, cashier

responsibilities

General Manager

Gusano's Chicago-Style Pizzeria - Rogers, AR

May 2018 - 2020

Responsibilities include all aspects of day to day operations of the restaurant, hiring and training new employees, weekly food and liquor ordering, monthly inventory count, daily opening and closing duties, creating promotions to drive revenue, food and labor cost accountability, payroll duties, maintaining good relationships with many different vendors, knowledge of ABC rules and regulations, compliance with food and safety laws and regulations established by the health department, and all general oversight duties of operating a successful restaurant establishment

Front End Supervisor

Ross Dress for Less

Nov 2013 - May 2018

Customer service skills, authorizing returns and exchanges, managing daily operations of the store, opening and closing duties, cash accountability, general supervisory responsibilities, receiving delivery truck and processing inventory into the store, assisting with bi- annual inventory accounting of the store.

EDUCATION

University of Arkansas

Accounting/business

2016 - 2017

The University of New Mexico - UNM

Business and Marketing

2013 - 2016

AWARDS

Academic Excellence Award

President’s List at the University of New Mexico

I was recognized for my academic achievements for maintaining a 4.17 GPA at the University of New

Mexico. This also added my name to the President's List at the University.

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