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Medical Assistant Customer Service

Location:
Fort Lauderdale, FL
Salary:
18
Posted:
October 01, 2023

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Resume:

natasha scott

Energetic

Hobe Sound, FL *****

adz299@r.postjobfree.com

+1-772-***-****

• Over 20 years of providing compassionate care as a Certified Medical Assistant

• Strong manager and leader ship attributes

• Possess the ability to drive others,lead a workforce, and encourage growth healthcare in an healthcare environment.

• Strong communication and technological skills

• Strong administrative and clinical skills within the medical office setting Work Experience

Patient Access Team Lead

Jupiter Medical Center emergency - Jupiter, FL

August 2021 to Present

• Obtaining demographic,insurance, and medical information to ensure an accurate and complete registration.

• Performing insurance verification, data collection and documentation.

• Determining medical necessity for services based on established medical criteria.

• Identifying patient financial responsibilities and collecting applicable monies.

• Acting as liaison to all internal and external customers to facilitate access to hospital services.

• Providing guidance to patient access staff, in the absence of the manger or in collaboration with the manager.

• Make assignments for patient access staff.

• Excellent written and verbal communication skills. Excellent customer service skills. Familiarity with medical terminology required. Ability to prioritize and multitask. Ability to work under stressful situations. Registered Medical Assistant

Palm Beach Diabetes and Endocrine Specialist - West Palm Beach, FL January 2007 to August 2021

• Provided detailed medical assistant duties within a fast paced medical practice.

• Ensured adequate team work provided effective communication,answered phones and reviewed patient charts.

• Provided prescriptions information to pharmacy handled vaccines and explained all patients medical procedures.

• Adhered to all company policies and procedures including maintaining patient Registered Medical Assistant

Rahul Patel M.D. - West Palm Beach, FL

February 2017 to August 2019

• Provided detailed medical assistant duties within a fast paced medical practice.

• Ensured adequate team work provided effective communication,answered phones and reviewed patient charts.

• Provided prescriptions information to pharmacy handled vaccines and explained all patients medical procedures.

• Adhered to all company policies and procedures including maintaining patient

• Roomed patients

• Measured vital signs

• Prepared charts

• Scheduled appointments

• Scheduled labs

• Verified insurance

• Supported 32 clinicians

• Called in medication refills

• Restocked patient rooms

Education

CERTIFICATE in BILLING AND CODING

Rasmussen College-Florida - Ocala, FL

January 2021 to August 2022

LPN in Nursing

ACAEDMY FOR PRACTICAL NURSING - West Palm Beach, FL February 2014 to August 2016

College Degree in Medical Assisting

Florida Career College-Miami - West Palm Beach, FL February 2004 to August 2005

High school diploma

Jupiter High School - Jupiter, FL

June 1989 to June 1993

Skills

• Customer service

• Experience Administering Injections

• Vital Signs

• EMR Systems

• Medical Billing

• Patient Care

• Phlebotomy

• Laboratory Experience

• Triage

• Medical Office Experience

• Venipuncture

• Transcription

• Anatomy Knowledge

• Medical Records

• Medical Coding

• Computer Skills

• Hospital Experience

• Physiology Knowledge

• Clerical Experience

• Medical Terminology

• Medical Scheduling

• Insurance Verification

• HIPAA

• Epic

• Office Management

• Quality Assurance

• Phone Etiquette

• Cerner

• ICD-10

• Employee Orientation

• Caregiving

• EKG

• Patient monitoring

• Blood sampling

Certifications and Licenses

Certified Medical Assistant (AAMA)

January 2007 to August 2022



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