Supply Chain Account Executive
Resume:
JACOB FRANTZEN, CSCP
IMPACTFUL LEADERSHIP OPERTAIONAL EXCELLENCE SUPPLY CHAIN & LOGISTICS EXPERT CONTACT
**********@*****.***
www.linkedin.com/in/jacobfrantzen
EXPERIENCE
VP of Operations TRS Recruiting – Bentonville, AR 2022 – Current
Partnered in the launch of supply chain recruiting firm with focus on talent acquisition & consultation that has successfully contracted 30+ clients, fulfilling hiring needs while continuing to grow candidate relationships for future consideration.
Developed & implemented comprehensive talent acquisition strategies based on company’s growth objectives & values, establishing a proactive recruitment process & supporting organizational planning.
Director of Carrier Sales Traffix – Atlanta, GA
2022
Led Atlanta branch in achieving $25M in annual sales by growing a team of 5 employees to 20 through restructuring the carrier sales process, setting & monitoring feasible improvement metrics, & changing management initiatives, including the implementation of a new quoting system.
Selected by executive leadership to learn & evaluate new TMS before official roll-out by providing consistent feedback & suggestions for improvement & was key transition lead for 700+ employees as the in-house expert, resource, & educator during company debut.
Vetted, onboarded, & improved relationships with 300+ transportation providers by resolving paperwork & payment disputes, credit holds, & past due payments which resulted in gained support from AR, AP, Compliance, & Legal teams.
Regularly assisted during customer sales calls to aid in negotiation & closing due to field expertise, winning over several of the company’s largest national accounts. Director of Intermodal & Drayage PLS Logistics – Chicago, IL 2018-2022
Constructed department & service offering for developing & maintaining a rail, intermodal, & drayage process, including legal agreements & evaluation of existing accounts to successfully identify
& initiate solutions for all PLS branches that resulted in increased revenue of over $5.5M with increased profit margin of $1M.
Served as single point of contact for intermodal & drayage alongside air-freight, ocean-freight, warehousing, storage & transloading for 200+ employees & their respective customers; executing & overseeing the entire logistical process for anything involving port &/or rail, including quotations, closing, record keeping, customs documentation, appointment setting, track & trace, invoicing, & troubleshooting.
Introduced, taught, & applied selling strategies & product concepts to 10 offices countrywide by creating numerous education & marketing materials tailored to the individual needs of each PLS location, resulting in exponential account growth. Intermodal Operations Manager & Pricing Analyst RR Donnelley & Sons – Chicago, IL 2016-2018
Coordinated a shipping quotation & management system while developing the company’s 1st pricing analyst team that identified & closed pricing/brokerage gaps through market trend analysis, maintaining strict quote deadlines & information requests.
Transformed brokerage operations & sales by expanding intermodal pricing & offerings from company’s print division to their brokerage division, enabling 120+ outside sales agents to utilize the pricing & sell the services, resulting in stronger rate procurement when re-negotiating annual rail contracts due to consolidated/increased rail volume.
Initiated immersive education in rail, intermodal, drayage, warehousing & transloading, including production of education materials & training presentations to inform both sales agents & their respective clients.
EDUCATION
BS Communications
Concentration Electronic Media
Minors Marketing
Bradley University 2009-2013
Peoria, IL
Certification Certified Supply Chain Professional
(CSCP)
APICS & ASCM 2023
OTHER EXPERIENCE
Account Executive
Command Transportation
2014-2016
Senior Lead Account Executive
M4i, Inc.
2013-2014
SKILLS
Methodical logistics & supply chain expert
Forward thinking problem solver with an
analytics mindset & the ability to see all verticals of the operations
Recognized for demonstrated leadership
Effective communicator with the ability to
speak at the audience’s level
Dedicated to building teams through
continuous improvement
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