Administrative Assistant Service writer

ZANELE

POSTHUMUS

Administrator

PROFILE:

I have a vast knowledge in all the undermentioned achievements.

I am hard working, reliable, energetic, full of initiative, enthusiastic, friendly, able to work under pressure, a team worker and passionate about everything I do.

I always strive to perform my utmost best and every challenge is an opportunity to learn and grow.

EDUCATION:

2013

Grade 12

High School Sarel Cilliers combined school

COMPUTER SKILLS:

MS Word, Excel, Outlook, Power Point.

Pastel partner Accounting V14.

DVMax, CDK

Intellidealer

EXPERIENCE

29th Nov 2022 – 31st May 2023

MAZERGROUP (NEW HOLLAND) - Service Administrator

Responsibilities:

-Setup, completion & filing of work orders,

-Ensuring that all functions of pertaining to the processing of warranties are done promptly and correctly,

-Communicating with customers and other dealerships to obtain the details of the work needed to be carried out – location and time frames,

-Processing customer payments,

-Assisting the parts department when needed with customer payments,

-At times, handling customer complaints and keeping the service manager informed of such complaints, referring major difficulties and problems to the service manager,

-Maintaining the service library with current information (filing bulletins, manuals, multi-media etc),

-Updating customer profiles using equipment hours or other information from the customer’s work orders,

-Maintaining accessories and supplies – preparing replacement orders,

-Preparing a detailed payroll report for the service technicians and parts department staff,

-Assisting the service manager with the scheduling of work orders/service calls to the service technicians.

Reference contact: Andrew Jaenen (Service manager) – 306-***-****

Reason for resignation: Relocated to Vegreville

29th Nov 2022 – 31st May 2023

Valleyflats Veterinary Services – Nightly Housekeeping

Responsibilities:

-Cleaning of exam rooms,

-Cleaning of kennel rooms,

-Caring for the intake stray animals,

-Doing the laundry,

-Stocking shelves,

-Dusting, vacuuming carpets, sweeping and mopping floors,

-Disinfecting all areas in the clinic.

3rd Nov 2020 – 29th Nov 2022

Valleyflats Veterinary Services – Receptionist and Administrative assistant

Responsibilities: Receptionist

-Providing customer service such as greeting customers, answering questions, processing incoming patients and payment processing.

-Answering multiline phone calls, screening clients and scheduling appointments,

-Handling incoming and outgoing emails,

-Update and file patient charts,

-Registration of CCIA tags,

-Provide support to clients grieving the loss of their companion,

-Retrieving prescription requests,

-Ordering and processing of stock orders,

Responsibilities: Administrative assistant

-Receiving, processing, and capturing of supplier invoices,

-Generating reminder cards for patients with upcoming yearly vaccination appointments,

-Capturing supplier invoices on Quickbooks,

-Maintain contact lists,

-Arrange and co-ordinate large pallet orders for delivery,

-Processing of day end reports and bank deposits,

Reference contact: June Mebs (General manager) –

306-***-****

Reason for resignation: Only resigned from my day duties as receptionist/ administrative assistant in order to per sue a different employment opportunity. Remained employed for nightly housekeeping.

21st June 2020 – 3rd Nov 2020

Best Western Plus Hotel – Housekeeping & Weekend nightshift auditor

Responsibilities: Weekend nightshift auditor

-Greet and check-in guests upon arrival and provide them with relevant hotel information,

-Audit and balance reports from the day shifts,

-Answer phones, schedule wake – up calls and take reservations,

-Verify that all end-of-day tasks have been completed by other departments,

-Respond to guest inquiries, concerns, and complaints,

-Run end-of-day reports before the closing of my shift,

-Prepare guest invoices for next-day check out,

-Process and verify reservation payments,

-Balance cash drawers and reconcile with receipts,

-Providing information about rooms, rates, and hotel amenities.

21st June 2020 – 3rd Nov 2020

Best Western Plus Hotel – Housekeeping & Weekend nightshift auditor (Continued)

Responsibilities: Housekeeping

-Load cart with supplies such as linens and move it to the required area,

-Enter guest rooms by adhering to proper procedures and ensure they are vacant,

-Replace used amenities in guest rooms,

-Provide clean linens and terry for dirty ones,

-Fold terry, make beds, and ensure bathrooms are clean,

-Remove room service items, dirty linen and trash,

-Perform a check on all room appliances to ensure that they are in working condition,

-Dust furnishings and walls,

-Carry out floor care duties in the hallway and guest rooms, and vacuum the carpets,

-Adhere to all safety, security and company procedures and policies,

-Provide immediate report of any safety hazards, injuries, maintenance issues, or accidents to the supervisor,

-Expect service needs of guests and provide them even before called upon to do so,

-Provide assistance to disabled guests,

-Provide support to the team in order to achieve common goals,

-Maintain quality standards and expectations,

-Without assistance; carry, place, move or lift objects weighing up to 25lbs.

Reference contact: Cheryl McEwen (General manager) – 306-***-****

Reason for resignation: Per sued a different job opportunity in terms of my then pregnancy.

17th February 2017 – 20th February 2020

Tip-Top Milk (Pty) Ltd – Senior laboratory technologist.

Responsibilities:

-Plating agar petri dishes / petri film for total plate count (TPC),

-Plating agar petri dishes / petri film for Coliforms cfu/ml and E-coliforms cfu/ml,

-Reading the microbial growths plated and noting the results,

-Analyzing the Somatic cell counts, butterfat content, solids-non-fat contents, density, added water to milk, freezing point depression and protein content of the milk samples,

-Generating and distributing the actual total quality report for each farmer in their district,

-Noting quality deviations and advising on corrective action in order to sustain good quality milk,

-Preparing month-end reports on every famer’s total monthly quality on their transported milk for payment,

-Generating and reporting individual quality reports for all factories that receive milk from our farmers,

-Assisting farmers with their State Veterinarian Tuberculosis and Brucellosis certificates,

-Maintaining and updating the TB & CA certificates from the respective State Veterinarians,

-Registering and maintaining our ZA application from DAFF (Department of Agricultural, Forestry & Fishery in South Africa),

-Applying for a monthly SABS (South African Bureau of Standards) inspection for our exporting rights to neighboring countries and attending to the testing and inspection conducted by the SABS,

-Managing the laboratory’s yearly budget,

-Managing all export documents and procedures,

-Arranging and coordinating the clearance for customs,

-Managing the off-set point where our trucks need to be sealed for exports,

-Stock-take on laboratory consumables and re-ordering of items on a low,

-Compiling standard operating procedures,

-Adhering to all health and safety rules and regulations.

Reference contact: David de Jager (CEO) - Contact number +27-71-302-****)

Email address: *****@**********.**.**

Reason for resignation: Immigration to Canada.

Contact this candidate