Kristel D. Jochen

Objective

To obtain a position in an administrative role which will allow me to further utilize my skills and acquire new abilities. Professional

Skills

Excellent interpersonal skills, phone manner, office etiquette and relationship building skills

• Strong prioritization, attention to detail and multi-tasking skills

• Excellent organizational skills

• Ability to maintain multi-line phone system

• Proficient understanding of dental insurance and billing

• Ability to maintain confidentiality through HIPPA compliance

• Accounts receivable skills

• Office skills including fax, copy machine, distributing mail, ordering supplies and general office abilities Experience

Klein Crossing Dental Spring, TX

Hygiene/Insurance Coordinator February 2016 – Current Verified all dental insurance, filled the hygiene schedule, helped fill restorative schedule, well trained in Eaglesoft software, was the back-up to check out/payments, treatment plans, etc. Michael Gonzalez, DDS Houston, TX

Patient/Scheduling Coordinator July 2015 – January 2016 Check-in, Check-out, treatment presentation, insurance verification, Eaglesoft software, scheduled hygiene and doctor appointments, confirmed appointments, collected payments, end of day and daily deposit (80% of time), and closed the office every night. Also, help wherever needed scheduled allowed. Gary Williams, DDS Houston, TX

Front Desk Coordinator July 2010 - June 2011

Treatment presentations, insurance verification, scheduled all hygiene, doctor appointments, and collected payments, resolved all claims with insurance, and patients, worked on and resolved aging report, daily deposit, Easy Dental, greeted patients, and ran office smoothly.

Mark Gray, DDS Houston, TX

Dental Coordinator May 2009 - July 2010

Verified insurance, collected payments, filled the hygiene and doctor schedule, worked with Dentrix G3, resolved pending insurance claims, made new patient appointments.

Consultants in Dental Aesthetics Houston, TX

Hygiene Coordinator March 2006 - May 2009

Schedule appointments, keep up with patients' records, recall system, and file insurance claims, well trained in Dentrix software and all front office operations.

Office Assistant/Patient Coordinator

Verified and filed insurance, greeted patients, made and confirmed appointments, entered payments in Dentrix software and answered phones. Education 2005 - 2006 Blinn College Online Courses Spring 2002 Blinn College Schulenburg, TX

Fall 2002 Tomball College Tomball, TX

References:

Available upon request.

8638 Westcove Circle

Houston, TX 77064

Phone: 832-***-****

Email: adz250@r.postjobfree.com

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