Financial Services Teaching Assistant

LAWRENCE APPOH-DADZIE

**** ******** ****** *** **, COLLINS VILLE

Phone Number: 618-***-****

Email: adz24o@r.postjobfree.com

EDUCATION

Sothern Illinois University Edwardsville Edwardsville, Illinois Masters of Applied Communication August 2023-Date

Corporate and Organizational Communication

RELEVANT COURSE WORK

Seminar in speech education

Seminar in communication theory

Survey of organization communication & research

Kwame Nkrumah University of Science and Technology, Ashanti Region-Kumasi Bachelor of Business Administration July, 2019

Marketing Option GPA: (3.14)

RELEVENT COURSE WORK

Management Information System Strategic Management and Policy Strategic Brand Management Sales Management

Marketing Financial Services Marketing Research

Integrated Marketing Communication Service Marketing Koforidua Technical University Eastern Region Koforidua Higher National Diploma (HND) September, 2017

Marketing GPA: (3.58)

RELEVENT COURSE WORK

Management Information for Marketing Management for Marketing Fundamentals of Marketing Marketing Management

Marketing Environment Marketing Planning & Control ACADEMIC EXPERIENCE

Effect of Customer retention strategy among rural banks in Ghana. A case study of three branches of manya krobo rural bank- Ashaiman

Customer relationship management among Auto Mobile Shops. Case of New Juaben Municipality

PROFESSIONAL EXPERIENCE/EMPLOYMENT HISTROY

Graduate Teaching Assistant August, 2023 to Date

Southern Illinois University Edwardsville Edwardsville, Illinois

Classroom instructions and teaching

Marking and grading

Office hours and tutoring

Lesson planning

Assessment and record keeping

Research assistance

Credit Officer July, 2021-August,2023

Manya Krobo Rural Bank Plc Odumase-Krobo, Eastern Region

Credit analysis

Risk assessment

Loan structuring

Monitoring and review

Loan documentation

Monthly reporting

Customer interaction

Relationship Officer March, 2018- July,2021

Manya Krobo Rural Bank Plc Krobo-Odumase, Eastern Region

Act as the primary point of contact to customers

Manage customers account portfolio

Provide suitable financial advice and education to customers

Participate in sales campaign and leverage referrals to expand the customer base of the bank

Address customers inquiries, resolve customers complains and interpersonal conflicts.

Analyze market information to identify opportunity for new products and services

Convey complex and accurate financial information to customers. Graduate Teaching Assistant September, 2016-August, 2017 Koforidua Technical University Eastern Region, Koforidua

Classroom instructions and teaching

Marking and grading

Office hours and tutoring

Lesson planning

Assessment and record keeping

Research assistance

SKILLS

Temenos T24 banking software

Computing (Microsoft Office Application)

Analytical Skills

Interpersonal Communication Skills

Documentation And Repot Writing Skills

Data Management Skills

Presentation Skills

COMMUNITY/VOLUNTEER INVOLVEMENT

Kimmel Student Involvement Centre- SIUE

Playing with the aged

Serving food and water to the aged

Arranging items at the pantry office

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