Customer Service Retail Sales
Resume:
Sindy Boulos
***********@*****.***
SUMMARY OF QUALIFICATIONS
Comcash POS
Efficient computer skills to include: Mac Lion X El Capitan, Microsoft Office for Mac, Windows 7, 8.1, XP, Microsoft Office 2000 and 2003, Excel, Word, Excellent Data Entry skills including 10 key pad
Typing/Keyboarding @ 47 net WPM
Motivated, reliable, detailed oriented, team player and great customer service skills. EXPIRENCE
Co-Owner/Retail Sales
Beadz N Supplies, Temecula California 2014-2017
Responsible for the day-to-day business, sales, and inventory; run weekly and monthly reports; manage employees. Place orders with national and international suppliers and communicate with vendors; package, price, and label product for retail sales. Co-Owner/Retail Sales
Bravo Findings, LLC, Temecula California 2010-2013 Mobile store, doing shows at gem and jewelry shows selling jewelry parts to jewelry designers and amateur jewelry makers. Plan and organize schedule shows. Order and communicate with international and USA suppliers. Plan budget for travel, purchasing product and shows. Prepare product with labels, plu numbers, and enter product into inventory system. Arrange displays and setup product for showing.
Call Center Agent
Anacomp, Inc., San Diego California 2005-2010
Provide first response to incoming request for technical support for data center/call center computer environment. Provide software and operating system support to data center by following established practices and procedures. Respond to end-users requests for technical support. Develop a clear understanding of requesters concerns and identify type of system and application being used. Transfers caller to qualified specialist or programmer for problem resolution; input and track all support calls received. Issue call number and track support call through completion. Analyze all open and closed calls to ensure response times and service levels are being met. Real Estate Agent
Prudential Realty Inc., Escondido, California 2004-2005 Assisting senior realtors with real estate transactions. Schedule appointments with customers. Provide assistance with listings and organize open houses. Licensed Administrator
La Costa Cottage Guest Home, Carlsbad, California 1994-2004 In charge of reviewing, analyzing and processing potential residents. Responsible for ordering and tracking resident’s prescription medications. Schedule and supervise daily activities. Overseeing personal care and sanitary conditions by complying with state regulations. Manicurist Licensed
Total Image Studio, San Diego, California 1992-1994 Manicurist. Provide customer service by scheduling appointments, answering busy phones. Responsible for ordering and organizing product.
EDUCATION
California State Real Estate License 2003-2004
Residential Care Facility for the Elderly Administrator License 1993 De Loux School of Cosmetology/Manicurist License 1982-1983 Carlsbad High School 1978-1981
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