MICHAL NEDJAR, PMP, CSM

adz20c@r.postjobfree.com

301-***-****

Senior Quality Assurance Analyst with over 10 years of years of experience leading and mentoring QA teams in software product development and testing environments. Known for being detail oriented, consistent, results-driven, with a communication style emphasizing teamwork, diversity, and business ethics. Certified Scrum Master with strong knowledge of Agile processes and experience implementing test processes to help reduce costs and improve outcomes.

TECHNOLOGY PROFICIENCIES

Testing Tools

Postman, Test Director, Quality Center, ALM, Load Runner, Browser Stack, JAWS, Zephyr, SoapUI

Languages

VB, SQL, PL/SQL, VB script

RDBMS

MS SQL Server, MS-Access, MySQL

Environments

Windows, AWS, UNIX, Microsoft SharePoint, Microsoft Dynamic 365, iOS, Android, Oracle

Testing Methodologies

System Testing, Stress Testing, Load Testing, Integration Testing, Feature Testing, Acceptance Testing, Functionality Testing, Validation.

Version Control Tools

JIRA, Bit bucket, Team Foundation Server (TFS), Quality Center (QC), Fogbugz, Rally, CVS, ClearCase, VSS, PVCS, Git, Confluence

PROFESSIONAL EXPERIENCE

Senior QA Analyst

May 2014 thru Present

Abt Associates

Remote - Rockville, MD

Led software quality assurance for a government-contracted research company. Focused on the software testing process in helping build applications from the ground up for agencies looking to improve their public policy as a result of these software solutions.

Acted as the Functional Expert in implementing a Participant Accomplishment and Grant Evaluation System MIS system on Microsoft Dynamics Customer Relationship Management (CRM) platform.

Oversaw a multi-year internal IT SharePoint system upgrade as the QA Lead. Implemented various testing cycles and releases to harness a more AGILE methodology of delivering updated features and remediating defects.

Worked with the Development Manager/Product Owner to develop sprint capacity and assumed release management responsibility.

Lead development and implementation of testing measures and standards for new applications.

Participate in client discussions regarding status and provide technology insights, recommendations, and solutions.

Establishes meetings such as SCRUMS, project milestone reviews and final project critical decision reviews.

Ensures full transparency with velocity, burn down/up reporting, and communicating team progress with value focused metrics.

QA Strategist & Business Tester

June 2018 thru September 2020

Wells Fargo

Remote – Philadelphia, PA

Responsible for ensuring that the product met the client's software business requirements. Worked closely with the project owners and Business Analysts to aggregate business requirement while maintaining software quality across multiple releases.

Designed and documented test plans, scenarios, scripts, or procedures which encompass the business requirements specific to each application.

Conducted end to end API tests to system modifications to prepare for production releases.

Identified, analyzed, and documented problems with the program function, output, online screen, or content.

Planned manual testing schedules & strategies in accordance with project scope & delivery dates.

Logged detailed and accurate defect reports and followed the defects through to resolution and closure.

QA Analyst

January 2012 thru March 2014

Washington Post

Washington, DC

Conducted both automation and manual testing in developing an online paywall system for subscribers and non-paying users. Increased automated test coverage of the application 200% while helping reduce the test execution window by utilizing streamlined scripts and processes.

Worked on testing the paywall system for paid subscribers to ensure the digital e-commerce service was functional and continuously improving.

Significantly improved the test case usability for future releases by championing several internal process reforms.

Consistently led the creation of test plans and test strategies. Created and executed test scripts based on business scenarios and business requirement documents. Conducted Scrum meetings for AGILE projects in addition to maintaining defect logs and coordinating testing and defects remediation.

Analyzed functional specifications to determine the best approach to quickly find the most critical bugs & defects.

EDUCATION & CREDENTIALS

Project Management Professional Project Management Institute

Certified Scrum Master Scum Alliance

Public Trust Security Clearance United States Department of State

Bachelor of Business Administration, Economics University of Maryland

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