Mckinney TX

718-***-****

adz204@r.postjobfree.com

Zariya N George

Profile

Seven years of customer service experience:Qualified expert in customer care/communication, problem solving, relationship building and user training and support. Management skills training. Recognitions

“Zariya has a great sense of hard and soft skills it has and will help her get far in her life whether it’s pursuing her education and or just in life’s craziest situations.She has a strong mind and is genuinely prepared for any leadership position!”

SKILLS

Team Building

Troubleshooting/ Problem Solving

Self-confident, self-directed, ability to work with various levels of staff and management.

Known leader, accustomed to managing scenarios with high risk exposure.

Attention to detail and key Risk indicators

Staff training and development

Ability to analyze situations and find the best outcome

Create Reports & Documentation

Ability to remain calm, work in a fast paced, at times pressured environment, and balance competing priorities.

Experience/Qualifications

7 years Customer Service 3 years Receptionist 4 years front desk 2 years medical office 2 years beauty salon 1 years esthetics 1 year pharmacy

Work History:

Loan Depot:CLR(Customer Lending Rep.) 2020-Current Provide excellent customer service to prospective customers. Verify information, submitted b y customers through an online inquiry, quickly build rapport with potential clients,Help identify customers goals and objectives to ensure we can meet their needs. Operator/Scheduler/medical records, Adriatica Women’s Health, Mckinney,TX - April 2018- Jan 2020 Responsibilities include but are not limited to: Answering phones directing calls - Scheduling - Explaining billing policies - Verify coding and finalize charges prior to insurance billing - Address patients in a professional manner in response to questions, Processing all outgoing Medical records. San releases into charts and electronically sends PHI to 3rd party companies for finalization of medical release. Receptionist /Salon Coordinator/ manager, Flirty Girl, Plano, Tx - jan. 2017- Oct 2017 Answering phones, booking appointments, confirming appointments, greeting customers, checking clients in/out, notifying technicians when their clients have arrived, resolving client complaints and issues. handling all studios inventory and cash flow, bank runs, errands runs, traveling, etc Receptionist, European wax center, plano, Tx — 2016-2017 Answering phones, booking appointments, confirmation calls, greeting customers in/out the center, selling/ promoting wax passes. Completely opening and closing duties, daily inventory, compromising customer complaints while the manager is not on duty.

Sale associate/ sales lead, Nautica-VF -2014- 2015 Customer service/ care, greeting customers in/out, checking out customers cash/credit, counting cash drawers, processing shipments, handling new employee training, handling inventory days, customer complaints, returns, and questions. Opening and closing store (key holder). Sale Associate, TJX Home goods ; Allen, Tx — jan.-2013-jul. 2013 Customer service, customer care, assisting customers when needed,recovering store items form cash wrap and other locations in the store, making store returns were done, closing store duties, processing daily- weekly shipments, restocking new shipment on to the stop floor. EDUCATION

Mckinney Boyd HS, Mckinney Tx- Diploma graduated June 2015 Collin College, Mckinney/Plano - Associates Degree August 2018 - January 2018 Ogle School Hair.Skin.Nails-Dallas TX graduated July 2019 Professional References

Chrystal Teague 214-***-****

Molly McGovern 214-***-****

Alexis Angevine 917-***-****

Personal References

Keisha Mcfarlane 718-***-****

John Rockwall 469-***-****

Calvin Robert 718-***-****

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