Anthony May

Seymour, TN

adz1yg@r.postjobfree.com

+1-865-***-****

Self-disciplined professional with demonstrated success in leading operations. Skilled in crisis management, personnel supervision and mission execution with mastery of technical systems and equipment. Strong emotional intelligence and committed to successfully handling stress in high- pressure situations.

Authorized to work in the US for any employer

Work Experience

Garage Door Technician

Farmer Garage Door - Knoxville, TN

October 2020 to July 2023

• Provide customers with service on all garage door scheduled services

• Maintain scheduled jobs within a timely manner

• Provide knowledge and expertise within all jobs regarding the tear out and installation of existing garage doors and openers

• Maintain contact with multiple superintendents on all jobs sites pertaining to new construction contracted jobs

• Clearly note upon completion of all jobs what steps were taken to complete the job (make, model number, color, style of garage door, make model of door opener)

• Clearly not on any incomplete jobs what steps prevented completion of the job and what steps need to be taken for job to be completed

Server/Bartender

Longhorn Steakhouse - Sevierville, TN

August 2017 to 2020

• Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Cultivated warm relationships with regular customers.

• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

• Helped customers with dietary restrictions, allergies and intolerance to obtain safe, delicious food by working closely with kitchen staff on alternatives. Hazmat Technician

United States Marine Corps - Twentynine Palms Base, CA October 2015 to July 2017

• Handled emergency spills and environmental cleanup requests with an organized approach.

• Cleaned up bio hazards and industrial waste by carefully following optimal safety protocols.

• Maintained inspection-ready manifest documentation.

• Sampled and characterized waste to generate accurate materials profiles.

• Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.

• Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.

• Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.

Motor Transport Operator

United States Marince Corps

August 2010 to July 2017

• Managed loading, unloading and safety of all personnel, cargo and equipment.

• Dropped and hooked trailers and changed configuration of equipment.

• Operated with safety and skill to avoid accidents and delays.

• Maintained proficiency in tactical planning options and convoy defense techniques.

• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

• Managed record tracking and data communications tasks while automating operations to enhance efficiency.

• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily

• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity

• Maintained proper vehicle maintenance logs, usage logs, and logistical logs in reference to the manual.

• Maintained special licencing as required by my occupational specialty to include: Humvee, MRAP, 7 TON, 4x4, and 6x6.

• Maintained current qualifications on tactical equipment and weapons.

• Accounted for, maintained, and ensured proper use of unit tools. Training Non-Commissioned Officer

United States Marine Corps - Cherry Point, NC

October 2012 to September 2015

• Developed and implemented effective training plans to cover necessary material.

• Analyzed and evaluated training effectiveness and program outcomes.

• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

• Established and maintained quality control standards.

• Provided coaching and mentoring to employees.

• Trained and licensed [Number] employees to enhance success in field operations.

• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

• Assessed skill gaps for employees and developed training courses to meet identified needs.

• Utilized variety of instructional design methodologies to create effective learning experiences.

• Identified training needs and planned training courses accordingly.

• Acted as training subject matter expert and provided extensive technical support to different departments.

• Adjusted instructional strategies according to subordinate needs and understanding of material. Dispatcher

United States Marine Corps - Cherry Point, NC

October 2012 to September 2015

• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

• Managed conflict resolutions with drivers and other personnel to encourage professional relationships and promote respect.

• Directed dispatching, routing, and tracking of 40 fleet vehicles.

• Maintained professional relationship with maintainers and drivers to increase trust, reliability and rapport.

• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

• Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

• Monitored flow of paperwork and directed information to appropriate departments.

• Minimized cost of operations by optimizing routes for drivers to align with budget.

• Oversaw route and condition of field units to manage daily schedule and maintain organized shifts. Education

Associate's degree in Kinesiology

Walters State Community College

Present

High school diploma

Urbandale High School

2005 to 2009

Skills

• Restaurant Server (2 years)

• Microsoft Office (10+ years)

• Operational risk management (10+ years)

• Training & development (10+ years)

• Customer service (10+ years)

• Program management (7 years)

• Data entry (10+ years)

• Quality assurance (10+ years)

• Strategic planning (7 years)

• Process Improvement

• Communication Management

• Fleet management

• Crisis Management

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