ROBERT A. FARMER

*** ******* *****

Pittsburgh PA 15235

412-***-****

adz1y2@r.postjobfree.com

SUMMARY

Over 8+ years of direct customer service experience with the Pittsburgh Pirates Guest Experience department

Over 5+ years working Security at Oakmont Country Club

IT professional with over 40+ years that combines substantial DP project management experience with an in-depth knowledge of various business processes and industries. Over 26+ years direct EDI related experience.

EMPLOYMENT HISTORY

3/2013 – Present Pittsburgh Pirates Guest Experience

11/2012 – 10/2018 Oakmont Country Club

09/2000 – 04/2009 Independent Consultant (RAFarmer Consulting)

03/1993 – 08/2000 - Galaviz Consulting Inc. / plaNet Consulting Inc

EXPERIENCE

Pittsburgh Pirates Guest Experence

03/2013 – Present: Member of Guest Experience Team

. Past 9+ years ran Right Field Elevator.

Responsible for direct customer service including:

Directing Guest to their seat locations

Providing intimate information about PNC Park including location of concessions, rest rooms

and Gift shops

Oakmont Country Club

11/2012 – 10/2018 Member of Security Team

5+ years of providing (Evening 2 – 10pm and Overnight 9:30 pm – 6:00 am) Security

Responsible for insuring that only members and guests were permitted on property (Evening)

and that once guests and employees left, property was secure (overnight)

Independent Consultant – RAFarmer Consulting

03/1993 – 04/2010: - retired2009

Highly experienced IT professional that combined substantial DP project management experience with an in-depth knowledge of various business processes and industries. Over 26 years direct EDI related experience. Directly responsible for implementing strategic electronic commerce initiatives for multiple Fortune 500 base clients. Background includes: project and organizational management in a variety of arenas; systems experience based upon mainframe, mid-range, client/server, and web-based platforms

EDUCATION

1977 - 1980 University of Pittsburgh

School of General Studies

Major: Computer Science

1972 - 1974 Computer Systems Institute

Associate Degree, Specialized Business

1969 - 1973 Indiana University of Pennsylvania

Major: Political Science

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