Accounts Receivable Customer Service

Nickolas Del Purgatorio

347-***-**** CELL

adz1wq@r.postjobfree.com,

www.linkedin.com/in/nickolas-delpurgatorio918a7419

Professional Summary

Excellent problem-solving and relationship-building skills, with an understanding

and appreciate the role customer relationships play in driving revenue growth.

CINT/APPLICASTER/WILD & WOLF 2012 To Present

AR ANALYST

* Demonstrate proficiency in reducing the DSO, and client billing inquiries, by

overseeing aging/Tracker reports.

* Increased KPI for customer retention, and satisfaction.

* Apply credits and cash to reconcile accounts, after investigation of disputes.

* Create JE, and credit memos needed to reconcile accounts.

* Manage & interpret SaaS service agreements among the customer service team,

using Salesforce for SOW determinations.

* Send termination of service, & violation of contract letters, to force payment terms.

WILHELMINA INTL 2008 To 2012

COLLECTIONS SPECIALIST

*Facilitate swift payment of invoices due by sending bill reminders and

contacting clients with outstanding accounts.

* Responsible for reducing aging reports and DSO for 4 divisions, researching and

resolving issues for non-payment.

* Slashed billing errors and costs by editing billing proofs for the final release to customers.

* Work closely with legal counsel as well as collections firms to retrieve

past-due balances.

NEED IT NOW/ VELOCITY 1999 To 2008

ACCOUNTS RECEIVABLE SUPERVISOR

* Administered accounts receivable dept., collections, cash application, and billing.

* Issue credit lines and approvals with the sales team.

* Tracked and settled billing, and cash deposit reports to several banks.

* Fixed chargeback reconciliation reports with retail stores.

* Reduced aging report past due items for 5 entities. Negotiate

payment terms with past-due accounts.

EDUCATION

BERNARD M. BARUCH COLLEGE (CUNY) GRADUATED WITH B.B.A.

SOFTWARE SKILLS

Working knowledge of Office 2016, office 365, Certificate in Formulas and Functions, Certificate in Pivot tables & Charts, Office 2011 for a Mac, Certificate in QuickBooks 2008, Windows 10, NetSuite, Salesforce, CDS, YayPay, Win Models, Navision, Priority, Crystal Reports, Sage 200, Authorize.net, Google Docs,

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