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Health Care Customer Service

Location:
Vancouver, BC, Canada
Posted:
September 29, 2023

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Resume:

PRASEEDA RAMANKUTTY

HEALTH CARE ASSISTANT

778-***-**** adz1wg@r.postjobfree.com 5550 CAMBIE ST VANCOUVER BC

CAREER OBJECTIVE

Compassionate and educated health care worker with aiding and maintaining safe environment and confidentiality about persons. Hard worker experienced in problem solving, and time management.

EXPERIENCE

Health care assistant Inglewood care centre west Vancouver BC June 2022 to present.

Directs and assists residents with activities of daily living such as bathing, washing, bowel and bladder care, dressing, nails, oral, skin and hair hygiene.

Completes all documentation.

Lifts, transfers, porters and ambulates residents using the proper equipment/technique as identified in the resident’s care plan and the policies and procedures.

Reports need for changes to resident’s care plan, as necessary.

Conducts a pre-handling assessment prior to lifts, transfers, and ambulation of residents.

Performs and records routine nursing procedures as directed by the on-duty nurse.

Performs other related duties as assigned.

HEALTH CARE SUPPORT WORKER

Ingle wood care centre west Vancouver May 2021 to June 2023

Companionship

Helps in recreation.

RENTAL AGENT

Cruise Canada RV rentals Delta 2017 to 2019

Customer demonstrations/walk-arounds

Handle rental inquiries (calls, emails, in-person)

Make reservations.

Check in check out customers.

FOOD SERVICE SUPERVISOR

A&W restaurant Port Coquitlam BC 2013 TO 2016

Handling cash and maintaining accurate drawer counts with proper payment processing.

Cleaning work areas, equipment, and utensils regularly for optimum team and customer health.

Maintaining records of food wastage.

Ensure that food and service meet quality control standards.

GUEST SERVICE AGENT

GATEWAY GUEST SERVICE CANADA PLACE VANCOUVER2012

Check in check out customers.

Assist for luggage collection.

Provide an excellent customer service experience.

EDUCATION

Diploma in health care assistant Sprott Shaw College East Vancouver 2022

Hospitality and tourism management Sprott Shaw College Vancouver 2013

Bachelor of science in BIOTECHNOLOGY Mahatma Gandhi university KERALA INDIA 2007 -2010

SKILLS

Good communication and listening skills.

Critical thinking

Empathy and compassion

Honest responsible and Ethical

CERTIFICATIONS

CPR, FOOD SAFE AND WHMIS



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