BAZEL PARVEZ

BHATTI

ADDRESS; ***** ARLINE AVE, CA 90701

PHONE NUMBER; 562 -844-0660

EMAIL; adz1pw@r.postjobfree.com

Professional Summary

Reliable and punctual worker offers strong support and help in day to day operations by performing necessary tasks. Focused on helping the business achieve short and long term goals.

Hardworking Customer Service Representative with strong history of meeting and exceeding customer expectations. Sales and service expert with record of achieving performance targets while maintaining high-quality standards. Expert-level knowledge of industry service protocols and best practices.

Assertive Customer Service Representative uncovers and addresses customer concerns and fields high-volume inquiries with excellent resolution record. Maintains detailed, accurate documentation and consistent achievement of established performance goals.

Friendly Customer Service Representative ready to resolve any problem. Troubleshoots technical issues and educates on logistics and policies, allowing for customer satisfaction without unnecessary escalation of support calls.

Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Skills

Hospitality and accommodation

Record preparation

Account updating

Problem resolution

Paperwork processing

Consultative sales

Refund management

Information security

Documentation

Positive and professional

Calm demeanor

Strong communication

Well versed in Microsoft Office (Word, Excel & Power Point 2007)

Well versed in using Internet, Surfing/Browsing, Extensive Searching, etc.

Well familiar with Operating Systems of verity of operating systems and

Willing to learn new systems to broden learning span.

Work Experince

Patrolling Security Officer At G4S Company (Colorado)

Customer Service Specialist At 7 Eleven (Colorodo)

Customer Service Specialist At 7 Eleven (California)

Warehouse Assembler At Exempelis (California)

Travel Lodge (California)

Adult day care

2015-2015

2015-2016

2018-2019

2019-2019

2019-2020

2021-2023

•Documented, researched and resolved customer service issues.

•Enhanced customer satisfaction with fast, knowledgeable service.

•Compiled customer feedback to recommend improvements to management.

•Met personal, team and company goals in customer service environment.

•Collaborated with colleagues and co-workers to deliver quality customer experience.

•Informed customers of promotions and special offers to increase sales.

•Delivered fast and friendly service to handle questions and service complaints.

•Anticipated needs and resolved problems to keep customers happy.

Education

Completed secondary education from Karachi board in 2012.

Completed intermediate education from karachi board in 2014

Objective:

To pursue a challenging career in a dynamic organisation that offers extensive opportunities for career development and where my creative initiative,ideas and genuine enthusiasm would allow me to progress.

Furter references and documents will be provided on request of employer

Thank you, For your Time and kind Regards.

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