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Customer Service Entry Level

Location:
Mount Juliet, TN
Posted:
September 29, 2023

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Resume:

Kelly Jimenez

*** ********** *****, *********, ** 37076 615-***-**** adz1o2@r.postjobfree.com

Objective

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career focused job seeker, ready to obtain an entry-level Supervisor position to help launch career while achieving company goals.

Experience

AIRPORT JANITOR BESTWAY SERVICES, INC. MAY 2023 - PRESENT

· Sweep, vacuum, scrub, and wax all floors of designated area.

· Clean, tidy, and maintain the airport’s restaurants, restrooms, and grounds.

· Gather, move, and dispose of all debris and dirt to designated locations.

· Replace faulty light bulbs and assist with minor maintenance activities.

· Operate cleaning equipment and use cleaning solutions, properly and safely.

· Develop and maintain positive relationships with airport staff and travelers. MAID/ HOUSEKEEPER MOLLY MAID NOVEMBER 2022 – FEBRUARY 2023

· Travel to clients’ homes with teams of other employees to complete cleanings.

· Complete general cleans of clients’ homes, including dusting, window cleaning and tidying clutter.

· Work with fellow maids to complete larger projects, such as multi-family homes or apartment complexes.

· Maintain housekeeping supplies by ensuring all vacuums are functional and restock cleaners, sponges and towels.

· Perform special requests when requested by client, such as carpet cleaning and polish silver. ELDERLY CAREGIVER ALWAYS BEST CARE SENIOR SERVICES FEBRUARY 2022 – OCTOBER 2022

· Assist the elderly with daily living skills including hygiene, dressing, meal preparation, and nutrition, assisting clients with medications.

· Assist in providing a routine for clients to help them maintain independence and quality of life.

· Document client progress and/ or issues that require immediate medical attention.

· Built relationships and report with clients providing a stable support system.

· Promote independence in relation to medical abilities and basic daily living skills.

· Able to accurately document and interpret valuable information regarding client care.

· Ability to communicate and interact with diverse populations. LIQUOR STORE CLERK LIQUOR PLANET FEBRUARY 2021 – OCTOBER 2022

· Responsible for the operation and maintenance of a cash register and its corresponding computer system.

· Responsible for providing optimum customer service to the individuals who come through the line.

· Responsible for answering any questions about products that a customer may have pointing them in the direction.

· Responsible for the stocking and straightening of display shelves and cases.

· Responsible for unloading the stock truck and putting cases in the store’s back storage room.

· Responsible for the gathering, checking, and packaging of licensee orders.

· Greet customers and answer questions regarding product content, use, and price; checked identification for proof of age.

Page 2

WAITRESS/HOSTESS MERCHANTS FOOD SERVICE JULY 2019 – FEBRUARY 2021

· Greet and acknowledge guests and seat patrons by escorting them to the assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.

· Create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.

· Accept and organize reservations, and prioritize reservations to accommodate customers. Walk through the dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.

· Prepare seating assignments prior to service and present plan to a restaurant pre-shift meeting.

· Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

AUTO PARTS SPECIALIST O’REILLY AUTO PARTS JANUARY 2016 – AUGUST 2018

· Provide customers with assistance in obtaining parts, offering professional advice and recommendations of required services and replacement parts.

· Offer pricing quotes and promote all company customer service programs.

· Possessed knowledge of mechanics and automotive parts.

· Demonstrated exceptional communicative capabilities and enjoyed interacting with the general public.

· Generally responsible for maintaining the sales floor and keeping merchandise fronted, stocked, and cleaned.

· Sold and delivered parts and products to local businesses. Education

MCGAVOCK HIGH SCHOOL MAY 2017 NASHVILLE, TENNESSEE Skills & Abilities

· Proficient with POS systems

· Customer service

· Guest services

· Poised under pressure

· Ability to read, write, speak, and translate both in English and Spanish

References

Furnished upon request.



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