Customer Service Personal Assistant

CRYSTAL JORDAN

**** ******* ** *** **, Eight Mile, Alabama, 36613, US 251-***-**** **********@*****.*** Highly motivated to learn new things and improve my abilities.

[Job Title] is engaging and helpful.

High-energy, resourceful, and persistent [Job Title] with experience working for a [Type] agency in the [Industry] serving high-end clients. Clear understanding of [Task] and [Task] as well as [Skill] training. Intuitive and graceful when it comes to managing high-volume workloads in rapidly changing environments. Exceptionally well-organized and capable of anticipating client needs. Dedicated team player

Communication skills

Housekeeping

Inventory control

Problem resolving

Cash management experience

Customer service

Child management

Employee training and development

Sales

Time management

Self-starter

Customer friendly

Clean driving record

Appointment setting

GED 2005

Bishop State Community College Mobile, AL

Personal Assistant February, 2021 to Present

Jimmy Rowe 1209 Robert Williams Dr., Alabama

Dealt with a large number of phone calls and emails. Was in charge of mail, incoming and outgoing correspondence, email, and faxes. Made sure that personal and professional documents were filed properly. Was in charge of [Number] household employees, contractors, and vendors. Handled incoming mail, bills, and invoices, as well as taking the necessary actions. Key Carrier September, 2019 to March, 2020

Goodwill Gulf Coast - Main Office & Community Center Mobile, AL Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences. Individual employees were assigned jobs based on their previous training, current abilities, and general knowledge. Put in place daily operating procedures to keep the store clean, well-stocked, and organized. Effectively assigned tasks to keep operations running smoothly and employees focused during high-traffic times. Taught newly hired [Job title]s how to upsell using [Skill] and [Skill], boosting job expertise within [Timeframe]. Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Keyholder April, 2009 to October, 2011

Dollar General Eight Mile, AL

Checked transactions for possible fraud.

Signed for incoming shipments in the absence of the manager. Customer returns were accepted and processed by me. Was in charge of training and mentoring new employees. Managed inventory and stock levels in collaboration with the purchasing and receiving departments. Restocked shelves by opening inventory boxes.

Counted registers, made deposits, and stored and filed all daily paperwork as I opened and closed the store [Number] times per week. Kept an eye on security areas during busy periods. Was in charge of receiving and counting money.

Balanced totals and counted cash drawers.

Substitute Teacher Assistant August, 2010 to September, 2015 Mobile County Public Schools Mobile, AL

Helped teachers with any administrative, instructional, or student support needs to keep the classroom running smoothly. Passed out learning materials like worksheets, textbooks, and extracurricular activities. Was in charge of monitoring, enforcing rules, and assisting the lead teacher in the classroom and common areas. Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals. Used an answer key to assign grades to coursework and tests, recorded the results, and informed the teacher of my progress. Kept classrooms clean, neat, and properly sanitized for the sake of student health and classroom efficiency. Graded student assignments after assessing their quality and completeness. Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations. Distributed classroom supplies such as pencils, [Type] and [Type]. Took daily attendance and immediately notified [Job title] of any student absences. Substitute Custodian August, 2010 to September, 2015 Mobile County Public Schools Mobile, AL

Tabletops, chairs, and condiment containers were all wiped down. Responded quickly to calls from employees who needed to clean up spills and wet floors caused by ceiling leaks and plumbing issues. Furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines, and ashtrays were all washed and spot-cleaned. Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities. Finished floor maintenance in [Timeframe], which included stripping, sealing, and finishing [Type] materials.

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