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Customer Service Data Entry

Location:
Spokane Valley, WA
Posted:
September 29, 2023

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Resume:

Marlene Getz

Spokane Valley, WA *****

adz1lt@r.postjobfree.com

+1-509-***-****

It is my hope to find a job and provide a living for my husband and myself Work Experience

Showroom Coordinator

Ferguson Showroom #3031 - Spokane Valley, WA

July 2021 to Present

Coordinate customer appt. Order processing, admin duties. I am the hostess of the showroom and responsible for the flow of the customers and their order. I research back orders and availability of items. Sell plumbing and lighting to walk in customers. Provide customer service and keep them happy. I do all the scheduling, returns and tracking. Very familiar with Salesforce. I also do a lot of work on the warrantys

Small Business Owner

G&S DISTRIBUTING/ GREAT MICROS WHOLESALE - Spokane Valley, WA April 1994 to October 2022

I do all the paperwork, payroll, sales sheets, organize freight loads and sell and deliver a route. HR and employee evaluation. I also paid and applied for all permits pertaining to the sale of alcohol. My husband and myself owned the company.

Customer Service Representative

GSI outdoors - Spokane, WA

September 2020 to April 2021

Providing the best customer service I can answer phone, take orders. Zen desk, credits. Paperwork as assigned

Shipping and Receiving Clerk

Six Robblees - Spokane, WA

August 2018 to March 2021

Shipper receiver will call area, cash sheets,customer service, stocking, pulling orders Office Manager

PROFESSIONAL BUILDING MAINTENANCE

2001 to 2003

Did all the bids, supervised employees and payroll for 24. Executive Assistant to Vice President

Tomlinson Black Real Estate Commercial Management

1997 to 2001

• Property management. Responsible for lease prep, owner's correspondence and maintenance along with Vice Presidents correspondence

Education

B.A. in Recreation Administration

WHITWORTH COLLEGE - Spokane, WA

1980

Skills

• Multi-tasking

• Administrative Assistant (10+ years)

• Quickbooks (6 years)

• Excel (10+ years)

• Payroll (10+ years)

• Scheduling (10+ years)

• Receptionist (10+ years)

• Accounts Payable (10+ years)

• Word (10+ years)

• Billing (10+ years)

• Microsoft Excel (10+ years)

• Microsoft Office (10+ years)

• MS Office (10+ years)

• Filing (9 years)

• Outlook

• Data Entry (10+ years)

• accounting

• Sales (10+ years)

• Marketing

• Accounts Receivable

• Event Planning

• Freight Experience

• Human Resources

• Logistics

• Office Management

• Personal Assistant Experience

• Shipping & Receiving

• Bookkeeping

• Budgeting

• Financial Report Writing

• Merchandising

• Microsoft Powerpoint

• Order Picking

• Warehouse Experience

• Account Reconciliation

• Management

• Pricing

• Purchasing

• Supervising Experience

• Bank Reconciliation

• Forecasting

• Inventory Control

• Journal Entries

• General Ledger Reconciliation

• Customer Service

• Microsoft Office

• QuickBooks

• Profit & Loss

• Word Processing

• Time Management

• Data Entry

• Basic Math

• Office Experience

• 10 Key Calculator

• Sales

• Inside Sales

• Accounts Payable

• Zendesk

• Financial Statement Preparation

• Microsoft Excel

• Retail sales

• Property management

• Analysis skills

• Windows

• Negotiation

• Microsoft Access

• Accounting software

• Employee relations

• Salesforce

• Microsoft Word

• Microsoft Outlook

• Project coordination

• Typing

• Management

• Typing

• Customer service

Assessments

Office manager — Proficient

June 2020

Scheduling and budgeting

Full results: Proficient

Business math — Proficient

September 2020

Using basic math to solve problems in a business context. Full results: Proficient

Administrative support professional fit — Proficient July 2020

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Customer service — Proficient

June 2020

Identifying and resolving common customer issues

Full results: Proficient

HR: Compensation & benefits — Proficient

March 2020

Knowledge of compensation and benefits programs

Full results: Proficient

Work motivation — Proficient

June 2020

Level of motivation and discipline applied toward work Full results: Proficient

Administrative support professional fit — Proficient June 2020

Measures the traits that are important for successful administrative support professionals. Full results: Proficient

Analyzing data — Proficient

June 2020

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient

Inside sales — Proficient

August 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Project timeline management — Completed

May 2020

Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed

Spreadsheets with Microsoft Excel — Proficient

October 2020

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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