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Business Development Customer Service

Location:
Coral Springs, FL, 33065
Posted:
September 29, 2023

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Resume:

ANN F. DECK

Phone: 781-***-**** Email: adz1lp@r.postjobfree.com

Address: **** * ******* ***, **** 11084, Ft. Lauderdale, FL 33339 SALES & BUSINESS DEVELOPMENT PROFESSIONAL

CONSULTATIVE SOLUTIONS EXPERT / CLIENT RELATIONSHIP MANAGEMENT / ACCOUNT MANAGEMENT Top performing sales, marketing and business development professional with proven ability to drive business expansion through aggressive sales initiatives that deliver revenue growth, market share & market penetration. Strategic thinker who can plan and implement sales, marketing & business initiatives to support corporate objectives. Particularly strong relationship management, teambuilding & general business acumen. Track record of success driving unprecedented revenue & profitability gains within highly completive organizations, industries & markets. Ambitious, aggressive & intensely focused on bottom line results.

Sales/Sales Management

Client Relations/Retention

Account Acquisition

Performance Evaluation

Relationship Building

Team Building/Leadership

Sales Techniques/Strategies

Cold Calling/Prospecting

Business/Revenue Growth

Networking/Referrals

Product Knowledge

Staff Supervision

PROFESSIONAL PROFILE

Card Connect · Ft Lauderdale, FL 33339 2009 - Present Partner ISO

Rapidly learned new industry, launched 5 new offices nationally, developed orientation program for new hire/offices. Utilized B2B and B2C sales strategies, delivered immediate and sustainable sales results for company that provided sophisticated trade show exhibits to corporation success in US.

• Managed existing accounts and built new business, expanded into different markets via cold calling, networking and prospect development.

• Delivered sales growth in highly competitive industry.

• Repeatedly demonstrated strong relationship management skills with both B2B and B2C customers, leveraged relationships to grow existing accounts and capture new business.

• Set up new markets, sales offices, and established accounts.

• Built, led and motivated sales teams to high performance. Everpresent · Boston, MA May 2013 - December 2013

Director of Business Development

Proactively evaluated company activity and business operations and designed, developed and restructure of the organization to improve company brand.

• Demonstrated outstanding leadership and organizational skills by writing and executing companies’ daily policy and procedures, sales training manuals and standard operating procedures.

• Responsible for management, leadership and development of sales and training program to ensure attainment of revenue and profit growth goals.

• Introduced a sales management process throughout the company with focus on core products and services while forming specialist sales team for a niche markets and products.

• Built and manages sales organization, including development and implementation of compensation and incentive programs for sales and channel partners.

• Developed and implement short and long term strategic sales and business plans of new Channel Partner companies.

• Proven track-record of generating new business through strategic negotiation while cultivating new relationships with key decision makers. Develops new accounts and Channel Partners through networking initiatives.

Cocard · Canton, MA 2006 - 2009

Executive Account Manager

High Energy, self-motivated, self-starter who oversaw and managed tradeshows for the corporate office nationally. Expertise in establishing company's orientation and training program for sales associates nationally and mentored new employees.

ANN F. DECK PAGE 2

PROFESSIONAL PROFILE - CONTINUED

Cocard · Canton, MA 2006 - 2009

Executive Account Manager

Effectively networked with business owners, managed existing accounts and built new business plan by targeting specific accounts while building relationships with clients in order to grow the territory.

• Contacted and built personal relationships with world class clients building profitable long term client relationships.

• Consistently meet and excided sales quotas.

• Knowledge of current market rates, interchange pass through, three and four tier and enhanced bill back rate programs as well as conversion processes and software interfacing. Viacord (Division of Perkin Elmer) · Cambridge, MA 2003 - 2004 Clinical Consultant/Senior Recruiter

Executive skilled, sales ability, account management and communication skills to challenging sales rep position. Worked with both the inside/outside sales divisions, exceeded monthly sales goals consistently achieving over 115% to plan. Multi-layer (products) sales goals exceeded 112% to plan.

• Promoted to create a new outside sales division for company called the "Mother's Circle". Working with the legal team, developed, recruited, trained and launched a new sales division of 800 independent sales associates nationally.

Hollister · Boston, MA 2001 - 2003

Senior Recruiter

Keen analytical and client facing skills involved in entire life cycle of recruiting, including the active sourcing strategies of qualified Biotech/Pharmaceutical and technical clients and candidates, direct sourcing, networking, employee referral, industry research.

• Responsible for the opening of new strategic accounts, contracts, generating new job orders and maintaining existing book of clients. Successfully negotiated client fees and effective closing of client and candidate contracts.

• Positions recruited: CTO, CIO, COO, CFO, VP/Director, Regulatory Affairs Director, Practice Manager, Director of Business Development, VP of Sales, and Medical VP/Director. Camden Vale Corporation · Waltham, MA 1999 - 2001

Executive Search Consultant

Exceed aggressive hiring goals and achieved high accept rates in highly competitive Biotech/Pharmaceutical and technical recruiting marketplace.

• Positions recruited: CTO, CIO, COO, CFO, VP/Director, Regulatory Affairs Director, Practice Manager, Director of Business Development, VP of Sales, and Medical VP/Director. Cooker Restaurant Corporation · West Palm Beach, FL 1992 - 1999 Regional Corporate Training Manager

Directed all Business Operations and launched 32 new store start-ups within the company. Responsible for sales growth, P&L, training and development of management and staff. Oversaw sales training of all new hires.

• Implemented recruitment and retention programs introduced new hire orientation and revamped training programs for company that was used nationally throughout chain.

• Design, wrote and implemented operational manual, mangers manual, employee manual and all training manuals, outlines, test, and teaching aids used throughout the company. EDUCATION HISTORY

The University of Toledo, Ohio B.A. Arts and Sciences Cum Laude TECHNICAL SKILLS

MS Office (Word, Excel, PowerPoint, Outlook)



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