Project Manager Customer Service
Resume:
Joyce Rhodes
Venus, TX *****
**************@*****.***
Expand current knowledge of work experience. Provide outstanding service and increase annual salary. Authorized to work in the US for any employer
Work Experience
Project Team Supervisor
Andersons Merchandising - Plano, TX
August 2022 to Present
Assisting the project manager in making sure tasks are completed by the end of shift by delegating tasks to team members. Teaching new hires to properly clock in and out of the different apps the company uses. Making sure all tasks are completed correctly by the end of shift. Project Team Trainer
Anderson Merchandisers - Plano, TX
August 2020 to Present
Teaching the new hires how to do correctly and safely: Installing fixtures, moving counters, setting mods, adjusting shelves and moving merchandise. Also taking my knowledge and passing it on to others
Remodeling Crew Supervisor
R M Paint and Remodel - Newcastle, TX
April 2017 to July 2022
Hand sheet rock including tape and bed.
Seal and caulk cracks around windows and doors, counter tops, sinks, tubs, etc. Paint. Cut in around trim and ceilings.
Lay Flooring except carpet.
Demolition and final clean up.
Also add on additions.
Some roofing.
Account Specialist
Western Finance - Graham, TX
May 2015 to May 2016
May 13, 2015
Receive applications at office and over the phone. Assist manager with loan applicants. Research applicants credit
history, job history and determine qualification of applicant. Manage planned phone calls to existing customers,
references, and their place of work. Create daily goal sheet for tracking the percentages coming from collections.
Organize filling system by numerical order, and utilize multiple computer programs to maintain customers accounts.
Maintain current stock of merchandise as well as replenishing stock. Home Manager
Wayne Patterson - Graham, TX
October 2013 to May 2015
Responsible for maintaining a clean and organized home for everyday living as well as guests. Traveling to and from store to maintain supplies. Also, performed maintenance to exterior of home, and assisted with any project within my
capabilities.
Retail Sales Specialist
O'REILLY AUTO ENTERPRISES LLC - Graham, TX
April 2013 to April 2015
Provide outstanding customer service over the phone and in place of business. Supervise night shift to make sure
store is cleaned and stocked for next business day. Manage discrepancies from previous day sales and maintain
deposits for accurate counts. Utilize computer program to track and record information for new and returning
customers.
Waitress
Graham Country Club - Graham, TX
October 2013 to March 2014
Provide members with outstanding service while waiting tables to reserve a great dining experience. Responsible for organization of table and chair layouts for events. Certified Nurses Aide
Oak Crest Nursing Center - Rockport, TX
March 2012 to June 2012
Assisting residents with daily care, activities and wound care. Gather information on residents to relay to nurses for superior care.
Certified Nurses Aide
Gulf Pointe Plaza - Rockport, TX
August 2011 to January 2012
Assist residents with daily care such as: hygiene, up keep of rooms, as well as eating. Reporting any and all
information to nurses to ensure residents are well taken care of. Care Giver
Horizon Bay - Graham, TX
March 2011 to July 2011
Assisted residents with daily tasks such as: hygiene, eating, medication, and dressing in alzheimers unit. Education
High School Diploma in n/a
New Hope High School - Lovington, NM
Skills
• Painting, caulking, lay plank flooring, hang sheet rock including tape and bed, put up trim (2 years)
• Roofing
• Credit Analysis
• Remodeling
• Drywall
• Construction
• Carpentry
• Supervising experience (2 years)
• Handyman experience
• Microsoft Word
Certifications and Licenses
General Lines Agent
August 2016 to October 2018
Licensed Life and Health Insurance Agent 2121186. Expired Additional Information
Computer Skills
Typing Speed: 50 Words Per Minute
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc) Additional Computer
Skills: Fax machines, scanners, barcode scanners, calculators, printers Language Skills
English - Excellent ( Read Write Speak )
Additional Skills
Have been CPR certified. Quick learner, always looking to learn something new. Driver's License
Class C - Standard Driver's License
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