FELIX KWAKYE EZA

* ********** ***** *** ***, Owings Mills, MD 21244

adz1jm@r.postjobfree.com

+1-240-***-****

PERSONAL PROFILE

I am a well-qualified and result-driven banking professional with competencies in corporate and retail Banking with Accounting Management background. I have 10 years of experience in Banking experience and have managed branch operations in the Ghanaian banking sector whiles providing banking training and informing customers on products and services that best suits them. I demonstrate competence, precision, accuracy and duty of due care in discharge of my duties.

Now, I am looking for a new and challenging position which will make best the use of my skills and experience and also further my development.

SKILLS AND COMPETENCIES

Knowledge in Banking Products and services(10+years)

Strong analytical and problem-solving skills with excellent attention to detail and a willingness to challenge (10+years)

Ability to work under pressure, work to tight deadlines with no detriment to the high -quality standards expected (10 years)

Excellent attention to details (8)

Able to work for long hours(10+years)

Relationship Building and Management skills(10+years)

Excellent Communication Skills, time management, organization skills and ability to influence and change (8 years)

Experience in the use of various banking software(10+years)

Knowledge in Banking activities(10+years)

WORK EXPERIENCE

TEACHERS CO-OPERATIVE CREDIT UNION - (Accra) January 2016 - October 2019

MANAGER

Duties and responsibilities

Create strategies to grow business opportunities

Build new customer relationship

Retain existing customer

Resolve customer issues

Ensure customer’s financial needs are met

Develop and monitor banks sales strategies

Manage and monitor loan portfolio

Identify and develop new sources of business

Train, mentor and guide branch banking staff to function records

Monitor, verify, rectify and update all accounting records

Prepare financial statements and operational reports

Approval of all vouchers

Developing operational plan to be approved by management

Monitoring, evaluating and intensifying recoveries

Approval of loans

Ensuring compliance in financial reporting

Ensuring that internal controls are strictly adhered to and followed

OPPORTUNITY INERNATIONAL BANK – (Accra) November 2011 - October 2015

BANKING OFFICER

Duties and responsibilities

•Manage authorization to ensure customer service.

Ensuring provision of flawless customer service.

Undertake appropriate snap check, taking remedial measures where necessary.

•Preparation of monthly, quarterly, weekly returns as may be required by management.

•Overall management and supervision of the branch.

•Managing the liquidity of the Bank.

•Ensuring customer sustainability.

•Monitoring and Improving Branch Profitability.

•Market and Promote Branch products thereby increasing deposit level.

•Introducing Specialized Banking Services and good customer care.

•Safeguarding the assets and properties of the Branch.

•Coordinate good relationship with stakeholders, local authorities, Chiefs and opinion leaders in the community.

•Ensuring that team members receive coaching ad feedback in order to develop their potentials.

•Monitoring, evaluating and intensifying advances recoveries at the bank.

•Supervising all credit files in all lending issues.

•Supporting and critically assessing all credit appraisals and making recommendations to the credit manager.

• Manage and supervise all micro financing activities at the Branch. Ensuring security of the collateral and administration and review it’s adequate to maintain the loan Portfolios quality and profitability.

AGONA RURAL BANK LTD (Agona Swedru) August 2009 - September 2011

BRANCH MANAGER

Duties and responsibilities

•Branch supervision

•Reviewing annual budget of the branch

•Ensuring that the branch becomes sustainable and profitable

•Preparation of weekly, monthly and yearly reports

•Ensuring branch accounts are reconciled

•Approval of loans

•Safeguarding all the assets and properties of the branch

•Management of all branch HR issues

FBN BANK GHANA LTD (Agona- Swedru) March 2007 - June 2009

INTERN

Duties and responsibilities

•Accounts Opening Services

•Back office Activities

•ATM support staff

•Assisted the Branch Credit head in loan administration

•Assist in introducing customers to the right products

•Assist in deposit mobilization

•Any other assigned duties

EAK COMPANY LTD (February 2006 – January 2007

ACCOUNTS MANAGER

Duties and responsibilities

•General Accounts preparations and supervision

•Preparation of Accounts Receivables and Payable

•Provide support to head of project and procurement

•Preparation of Reports and schedules for billing at the Regulatory Agencies

•Accounts Reconciliation

•Participating in budgeting and forecasting process of the Company

•Maintenance of various Relationship

•Ensure financial controls are always maintained and reviewed

EDUCATION

Kwame Nkrumah University of Science and Technology (K.N.U.S.T) – 2014 – MBA (Accounting and Finance)-Kumasi-Ghana

University of Cape Coast -Bachelor of Commerce (B. Com)-2009

Cape Coast Technical University – 2004 – Higher National Diploma (Accounting Option)-Cape Coast-Ghana

ACHIEVEMENTS

I have assisted EAK COMPANY LTD in getting a status of a Limited Liability Company from an enterprise and aiding them win a lot of contract.

.

I was a member of a three-member team who cleared a 4-year-old long Outstanding Reconciliation items within 6 months on contract basis for BRAKWA RURAL BANK LTD in 2013.

I was able to break- even in a newly established Branch during my tenure as a Branch Head

I was also a member of a three-member team consisting of one staff from ARB APEX BANK LTD that assisted in restoring data lost for one year in 2012 that won me the best worker of the year- AGONA RURAL BANK LTD.

UNITED STATES OF AMERICA 2019

I have evaluated my Masters Degree in Ghana with Western Evaluation Services (WES) and I was given a degree in Accounting and Finance.

I have worked with Family Dollar in Maryland Dundalk (02/15/2020-10/20/2021)

Duties and Responsibilities

Cashiering

Stocking

Opening the Store

Closing the registers

Handling Customer complaints

Asking customers if they find what they were looking for.

AMAZON INC

Amazon Warehouse Associate 10/22/2020-01/15/2021

Duties and Responsibilities

Process, package and ship orders accurately

Organize stocks and maintain inventory

Inspect products for defects and damages

Examine ingoing and outgoing shipments

Organize warehouse space

Receive, unload and place incoming inventory items appropriately

Check, verify and fill customer invoices

Abide by all company safety and hygiene regulations

Contribute ideas on ways to improve or optimize warehousing procedures

Keep warehouse clean and organized daily

Amazon Flex (Delivery Driver with personal Car) 01/16/2021-Present

Duties and Responsibilities

Completed on-time deliveries by choosing best and most efficient routes.

Operated vehicle safely in highly congested areas with no traffic violation.

Verified daily deliveries against shipping instructions before delivering to customers.

Loaded truck and properly secured items to prevent damage for deliveries.

Fostered positive working relationships with regular customers.

Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

Completed rush deliveries on tight timetables to satisfy customer needs.

Delivered packages to customer doorsteps and business offices.

Maintained contact with dispatching team and management for open communication about delays or other delivery issues.

Inspected load security and checked for damages.

Planned delivery routes and most efficient methods of distribution.

Contact this candidate