LAÍS

LUCAS

adz1hz@r.postjobfree.com +561-***-****

Pompano Beach, FL 33064

EDUCATION

Florida International University - Miami, FL Expected in 12/2024 Bachelor of Arts: Psychology

Palm Beach State College - Boca Raton, FL 12/2022

Associate of Arts

PROFESSIONAL SUMMARY

Hello! I'm an enthusiastic person with expertise in anticipating professional needs and proactively identifying and resolving problems proven to promote organization and availability through effective schedule development. Provide excellent customer service and conflict management skills. An organized candidate able to work under less supervision and who successfully manages multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. SKILLS

Sorting and Labeling

Multi-Line Phone Systems

Administrative Support

Database Administration

Excel Spreadsheets

CRM Software

Recordkeeping

Office Management

Contract Agreement Preparation

Customer and Client Relations

Spreadsheets

Phone Call Answering

Database Organization

Calendar Management

Credit Checks

WORK HISTORY

09/2021 - Current

Administrative Assistant General Pool And Spa, Inc - Deerfield Beach, FL Portuguese Fluent

English Fluent

Managed group of 5 workers

Spanish Beginner, Psychology BA Present

Drafted correspondence and other documents for CEO and department heads in company's voice.

Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Scheduled office meetings and client appointments for staff teams. Restocked supplies and placed purchase orders to maintain adequate stock levels.

Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Executed record filing system to improve document organization and management.

Developed strategies to streamline and improve office procedures. Assisted coworkers and staff members with special tasks on daily basis. Established administrative work procedures to track staff's daily tasks. Processed customer orders accurately and within agreed timeframes to meet service standards.

Created and maintained databases to track and record customer data. Managed filing system, entered data and completed other clerical tasks. Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Maintain Social Media platforms

Manage invoices with online Quickbooks

Review approved contracts, ensure accuracy, and collect appropriate signatures and documents (insurance, business license, permitting, etc.) Preeschool Teacher Assistant Primary Learning Preschool 09/2019 - 12/2019 Skilled at working independently and collaboratively team environment. Passionate about learning and committed to continual improvement. Demonstrated respect, friendliness and willingness to help wherever needed. Helped teacher prepare instructional material and displays. Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers. Assisted with school field trips and special events by collecting permission slips and payments.

Engaged and entertained children through recreational and educational activities.

Assisted teacher with developing creative program suitable for preschool children.

Communicated with parents to inform about child's progress and classroom behavior.

Maintained classrooms by disinfecting and sterilizing surfaces and toys. Prepared for lessons by gathering educational materials and setting up equipment.

Supervised children during in-classroom activities and on playground. LANGUAGES

English

Native or Bilingual

Portuguese

Native or Bilingual

Spanish

Native or Bilingual

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