Office Manager Executive Assistant

Julie Wells

*** * ********** **. ********, MO. **350 816-***-**** *****.*****@*****.***

Office Manager / Executive Assistant

Highlights & Key Skills

Office administration management

Accounting - invoicing and collections

Typing and 10-key

Computer: word processing; spreadsheets; email

Record management

Quality assurance/customer satisfaction

Organizational policies and procedures

Establish and maintain working relationships

Good organizational and multitasking skills

Delegating work to staff and managing workloads

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Experience

OFFICE MANAGER: 1/2013 to 6/2013: RUT FENCING (Kempner, TX)

Organized, coordinated office operations and procedures to ensure organizational effectiveness and efficiency.

Worked from home – Streamlined work orders between customers and field employees. Prepared time sheets; Controlled correspondences; Reviewed and approve supply requisitions; Liaised with other agencies, organizations and groups; Maintained office equipment

OFFICE MANAGER: 1/2010 to 12/2011: KILLEEN PROPANE & HARDWARE (Killeen, TX)

Organized, coordinated office operations and procedures to ensure organizational effectiveness and efficiency.

Supervised office administration to ensure adherence to quality standards and procedural guidelines; Resolved customer enquiries and complaints; Developed and implemented new administrative systems, such as record management; Organized the office layout and maintained supplies of stationery and equipment; Maintained the condition of the office and arranged for needed repairs; Organized staff meetings; Managed filing systems; Oversaw the recruitment of new staff, sometimes including training and induction; Ensured adequate staff levels to cover for absences and peaks in workload; Delegated work to staff and managed their workload and output

CLERK: 4/2009 to 6/2010: ZIP CLEANERS (Killeen, TX )

Managed customer transactions at front counter and performed office management duties.

Completed customer sales transaction on a daily basis; Maintained customer files, billing and phone communication

Education

WRIGHT CAREER COLLEGE, School of Business

GENERAL EDUCATION DEVELOPMENT (GED), 2007

OAK GROVE HIGH SCHOOL – Oak Grove, MO

Technology Summary

Computers; Printers; Shredders, Fax & copy machines; Conference phones, Type writers

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