LuCinda King

Fort Collins, CO

adz1fv@r.postjobfree.com

+1-505-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Press-one Call Center - Fort Collins, CO

August 2018 to February 2019

Provided quick and friendly service to customers of the Dallas Morning Newspaper at an inbound call center. Assisted in taking new subscriptions, complaints, and delivery orders in a fast-paced setting. Direct Care Specialist

Affordable Home Health Care Agency - Denver, CO

November 2016 to May 2018

• Provided overnight companionship and care ensuring safety of patient in rehab facility

• Assisted patient to the bathroom to prevent falls, changed diapers and helped with oral, skin and overall health care.

Live-in Nanny/Babysitter

Marinsek and Celeste Bitsilly - Gallup, NM

February 2010 to September 2016

Provided for the care and welfare of a small child, from a 3 month old Infant to an intelligent and active 6 year old

• Took care of laundry and housekeeping

• Tutored child with numbers, letters, and the Navajo Language Customer Service Representative

Budget Car Rentals - Gallup, NM

May 2010 to June 2016

• Provided quality customer service on the phone and at the counter

• Reorganized the filing system and conducted inventory counts

• Washed and prepared vehicles for rental and drove to other cities to deliver vehicles Personal Care Attendant Live-in

Clyde and Virginia Harvey - Albuquerque, NM

October 2006 to December 2009

• Provided all aspects of personal care services for an elderly couple with Parkinson's, Alzheimer's, Mild Dementia, and Blind (Peripheral vision only).

• Medical management with all doctors and medications.

• Ostomy care and incontinence assistance.

• Household management.

• Assisted with everyday living situations, such as shopping and transportation to appointments, errands, bank, visit family, and social outings.

• Prepared meals.

• Documented everything associated with their well-being. Live-in Caregiver

Innovative Healthcare at Home - Albuquerque, NM

May 2000 to October 2006

• Provided all aspects of care 4 to 7 days a week for a 64 yr old female Paraplegic Diabetic with Mild Dementia and behavior issues.

• Maintained home and all chores.

• Ran errands, doctor's appointments, social outings, and family vacations.

• Prepared meals

• All personal care

• Urostomy care

• Maintained schedule for appts and kept documentation of everything.

• filled Medication box

• Kept family informed

Education

Certificate program in Phlebotomy

Technical Vocational Institute - Albuquerque, NM

August 1998 to January 1999

Some college in Human Services

University of New Mexico-Gallup Campus - Gallup, NM August 1992 to May 1993

Cetificate in Nurse Assistant

Albuquerque Job Corp - Albuquerque, NM

November 1989 to May 1990

High School Diploma

Albuquerque Job Corp Vocational School - Albuquerque, NM Skills

• Customer Service

• Care Giver

• Personal Care

• Call Center

• PCA

• Customer Care

• CSR

• Customer Support

• Bilingual

• Alzheimer's Care

• Childcare

• Medical Management

• Senior Care

• Tutoring

• Nannying

• Dementia Care

• Babysitting

• Home Care

• Hospice Care

• Meal Preparation

• Patient Care

• Case Management

• Employee evaluation

• Computer skills

• Medication administration

• Teaching

• Microsoft Office

• Nursing

• Hotel experience

• Laboratory Experience

• Managed Care

• Medical Records

• Phlebotomy

• Hospital Experience

• Critical Care Experience

• Medical Office Experience

Languages

• Navajo - Fluent

• Spanish - Beginner

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